S9: E14 Leading organisational transformation - How can organisations embrace AI to gain competitive advantage?
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The importance of establishing operating principles for organizations to apply AI effectively
Organizations must prioritize establishing operating principles to effectively leverage AI for competitive advantage. Leadership engagement is crucial; it should not be delegated but instead involve collaboration with AI experts and key internal personnel. A clear framework must address what data can be used with third-party LLMs, such as preventing sensitive data exposure inappropriately, like patient information in healthcare. Defining such boundaries is essential to navigate data privacy issues, and many organizations are considering developing in-house LLMs to mitigate risks associated with external platforms. Clear policies around data usage and operational practices are imperative for responsible AI implementation.
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