The Problem Solving Process and Generating Multiple Solutions

When faced with an ambiguous problem, it is crucial to conduct a comprehensive analysis by brain dumping ideas and creating sketches to understand the core problem and its context. The key is to generate numerous solutions, even unconventional ones, by brainstorming as many ideas as possible. Through this process, the focus is on identifying the right problem to solve and iterating through various potential solutions, combining and refining different ideas. To validate decisions and chip away at ambiguity, transitioning to higher fidelity prototyping in tools like Figma helps in testing layouts, visuals, and interactions. Prototyping is adopted early on to test unique interactions and later to validate decisions, aiming for speed and close resemblance to the final product.