The infrastructure behind a PaaS (Ship It! #108)
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Customer Value in Platform Engineering
In platform engineering, the key focus should be on ensuring that the customer's value exceeds the creator's value. Bill Gates emphasized that a successful platform is one where the users derive more value from it than the creators. This customer-centric approach should take precedence over pre-optimization or maximizing margins, as the primary goal should be to deliver value to customers.
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