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The Secrets of Supercommunicators
The Art of Manliness
Use Loop of Understanding to Handle High Conflict Conversations
High conflict conversations are emotionally charged and often lead to misunderstandings. The technique known as looping for understanding can help navigate such conversations effectively. It involves three steps: asking a deep question, repeating the speaker's response in your own words, and confirming if you understood correctly. By actively listening and demonstrating understanding, this technique proves genuine interest in the conversation. Implementing looping for understanding can significantly improve dialogue and reduce tension in difficult conversations.
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