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#434 – Aravind Srinivas: Perplexity CEO on Future of AI, Search & the Internet
Lex Fridman Podcast
** Problem of adding more features **
The challenge with adding more features to a product is finding a balance between simplicity for new users and meeting the needs of power users. Overloading the product with features can lead to confusion for new users while satisfying power users. Striking a balance between growth and retention is crucial. A case study of a nodes app showed that focusing solely on power users made the product incomprehensible for new users. It is essential to understand the key metrics that indicate user satisfaction and retention. Examples include the number of initial friends on Facebook or successful rides on Uber. Ensuring that the product is fast, accurate, and provides readable answers improves the likelihood of user retention. Startups often face scalability issues when initially focusing on solutions that do not scale efficiently.
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