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Visa: The Original Protocol Business - [Business Breakdowns, EP. 07]

Business Breakdowns

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Lower Prices Can Erode Consumer Benefits

Australia's regulation of interchange fees, which lowered costs for consumers, ultimately led to a decline in rewards programs offered by banks. Although prices decreased marginally for consumers, the real benefit mainly shifted to large merchants who handle high transaction volumes. This scenario illustrates how concentrated gains for merchants, alongside minimal savings for consumers on smaller purchases, can lead to diffuse harm when valuable rewards disappear. The diminished incentive for consumers undermined the overall benefit of the policy, highlighting the complexity of balancing interests in economic regulations.

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