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Gen AI and beyond: Where else to focus now

The McKinsey Podcast

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Train to Use, Not Just Know

Leaders are increasingly focused on not just informing their teams about technology like AI, but also equipping them with practical skills for effective application. This includes teaching users how to craft successful prompts and navigate the technology's complexities. Building critical thinking skills is essential to address the intricate risks associated with AI, such as hallucination and responsible usage. Additionally, emotional intelligence and relational skills become vital, as human judgment and interpersonal interactions will complement the capabilities of technology, ensuring a holistic approach to tech adoption.

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