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43: John Cutler - Everything wrong with everything in a business
PRODUCTEA with Leah, Growth & Senior Leadership
Avoid The Hunt for Broken Components
Focusing solely on finding broken components can lead to missing the actual problem at hand, as emphasized in the book 'Drift Into Failure'. Instead of immediately diving into fixing a specific issue, it is crucial to first sample sentiment across the organization to understand the system's nature. This approach allows for a broader exploration before honing in on a specific problem, enabling the creation of a systems-based theory that can involve multiple teams.
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