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Microsoft AI CEO Mustafa Suleyman says conversational AI is the next web browser
Decoder with Nilay Patel
Embrace the AI Shift: A New Era of Interactions
Organizations that swiftly adapt to conversational AI technology will transform their operations and customer interactions, marking a pivotal moment by 2030. As AI becomes the primary interface for communication, brands will leverage personal AI companions to enhance shopping experiences, customizing interactions based on individual preferences. This shift toward AI-driven negotiation and real-time interactions will create a more efficient marketplace, echoing existing dynamics in ad space and search algorithms. The recognition of natural language as a fundamental platform and paradigm shift is crucial for understanding these evolving interactions.
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