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Ep #263: Personal Growth Years vs Revenue Growth Years
Make Money as a Life Coach®
Learning to Respond to Challenges in Business
The speaker has learned the value of not engaging with big emotions in response to challenges, and instead creating a process to deeply learn from operational mistakes, complaints, and customer service issues using measurement rather than emotions. The speaker had not anticipated the negative reactions and hurtful comments received upon reaching financial milestones, and the mistakes made in the journey to success were not foreseeable. The speaker believes that it is up to the universe to determine if it will be a year of personal growth or revenue growth, even when goals are set with the best intentions.
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