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Why You (and Your Company) Need to Experiment with ChatGPT Now

HBR IdeaCast

NOTE

How NOT to use ChatGPT

Many users initially struggle with ChatGPT due to misconceptions about its functionality. They often attempt to use it as a conventional search engine, expecting real-time internet access, resulting in frustration when they receive unsatisfactory answers. Others may try to engage it like a voice assistant, only to be disappointed by its lack of personality. Asking it factual questions can lead to inaccuracies, reinforcing the belief that it is unreliable. However, the true value of ChatGPT lies in its ability to automate tasks and generate content effectively. Users should focus on leveraging its capabilities, such as drafting letters of recommendation from a resume or summarizing research topics, to unlock its transformative potential. Recognizing that its best use cases are not instinctual for most users is key to successful interaction with the tool.

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