Nerdette cover image

Here’s to mucking about!

Nerdette

00:00

The Power of Emojis and Punctuation in Softening Commands

The smiley face emoji and specific punctuation marks like exclamation points are used to soften commands in emails, especially when making requests or being specific about time. While some may question the need for this conciliatory posture and the desire to appear nice, being collaborative and kind is also seen as a positive attribute.

Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner
Get the app