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The Marketing Book Podcast cover image

479 The Brand Benefits Playbook by Allen Weiss

The Marketing Book Podcast

NOTE

Understanding Benefits: Functional, Symbolic, and Experiential

Benefits can be categorized into three types: functional, symbolic, and experiential. Functional benefits are about what the product does for the user - solving problems or saving resources like time and money. Symbolic benefits are about how the product defines the user's identity. Experiential benefits are about how the product makes the user feel. For example, in technology, functional benefits like reliability and ease of installation are crucial for users.

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