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Prioritize Processes Over Goals
Testing systems through creative methods is crucial for resilience and speed. By intentionally breaking systems, teams can quickly identify failures and enhance responsiveness, particularly for critical functions like payments. This approach shifts the focus from achieving arbitrary metrics, such as test coverage percentage, to the effectiveness of processes. Emphasizing the importance of operational processes, as highlighted in 'Atomic Habits' by James Clear, suggests that sustained success stems more from consistent practices rather than merely setting goals. Ultimately, effective management is better centered on cultivating robust processes rather than relying solely on goal-oriented targets.