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Mustafa Suleyman: Empathy in AI

Masters of Scale

The Influence of Advertisements and Ranking in Social Media Feeds

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  • Content that is presented to you may not appear to be an advertisement, but it is still designed to influence and shape your views.
  • The order in which content is displayed in a feed has a significant impact on what you see.
  • Minimizing outrage, alarmism, polarization, and hatred should be a priority for product designers.
  • Considering the business model is crucial to ensure that personal AI serves the user's interests rather than being solely driven by advertising.
  • Finding the right balance between sponsored content and user interests is essential.
  • Trust and governance encompass a wide range of factors, including societal structures.

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