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Rich Lafferty (PagerDuty)
StaffEng
Finding High Leverage Tasks
Identify tasks where a small amount of work can have the most significant impact. Focus on tasks that only you can do or where your expertise is critical. Prioritize activities that save others time or effort and have a substantial effect. The key is to focus on high leverage tasks based on experience and not on tasks that one could become good at. By concentrating on these impactful activities, one can maximize their contribution and effectiveness in their role.
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