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8. Traditional Consulting Sold You a Great Idea. Now What?
At Work with The Ready
Consultants' Adaptive Operating System
Consultants often operate with a more adaptive system than the clients they work for, allowing them to navigate existing structures more efficiently to achieve results. However, the issue arises when consultants leave, as they do not leave behind the adaptive system they used but revert to the original system. This can leave the client worse off than before. Large consulting firms can seem more nimble due to consultants having the authority to gather information and navigate norms that internal employees may find challenging. The goal for consultants should be to create positive disruption by highlighting areas for improvement in the client's systems, rather than simply working around existing bureaucracy and leaving without instigating lasting change.
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