The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

20VC: Brex CEO Pedro Franceschi on What Brex Needs to do to be a Public Company | Brex vs Ramp: Who Wins and How Does it Play Out | Battling Founder Mental Health and The Importance of Secondaries for Founders

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

NOTE

Prioritize serving your customers well before expanding globally

The speaker learned the importance of prioritizing, focusing, and serving their own customers well before trying to serve the whole planet. Through a challenging pivot towards enterprise customers, they realized that successful startups eventually become larger companies with different needs. This shift was necessary to better cater to their evolving customer base and taught the speaker the significance of customer focus. Despite the difficulties, the pivot was deemed essential and valuable in hindsight.

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