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#233 Generative AI at EY with John Thompson, Head of AI at EY

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Start Close to Home for Effective Solutions

Effective solutions in technology and AI should start by addressing real business problems, which can be discovered through direct conversations with key executives within the organization. Engaging with leaders in sales, manufacturing, or operations allows professionals to identify pressing challenges that need solution. Questions focused on operational struggles can reveal critical issues that require attention, such as supply chain inefficiencies or declining margins. Once a relevant use case is established from these discussions, the appropriate technological approaches, including various families of AI, can be explored to develop practical solutions tailored to those specific issues.

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