Patrick Collison (Stripe CEO) - Craft, Beauty, & The Future of Payments
Dwarkesh Podcast
00:00
Importance of Customer Experience and Collaboration in Business
Customer experience is crucial in business, even in domains primarily selling to other businesses. Analyzing successful and unsuccessful cases, and understanding customer responses, reveal the significance of customer experience. Collaboration and working with the best people are highly valued by top professionals who see themselves as craftspersons.
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