4min snip

INSIGHT

The Root Cause of Busyness

Knowledge workers are overloaded because the amount of possible work has increased.
This overload creates busyness due to the administrative overhead associated with each task and project (communication, meetings, etc.).
The digital revolution has amplified this overhead, making it more disruptive and time-consuming.
The solution isn't to manage the symptoms (like limiting emails or meetings), but to reduce the number of projects generating the overhead.

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