Understanding variation and measures of success in continuous improvement

The key insights from the snip include the recommendation to read 'Understanding Variation' as a simple introduction to the concepts, highlighting the importance of understanding data for successful implementation. The discussion also emphasizes the practical application of these concepts in various fields outside manufacturing. Additionally, the value of 'Measures of Success' as a complementary resource is noted, particularly recommending reading the appendix for a practical step-by-step guide. Furthermore, the core idea of continuous improvement is outlined as answering three fundamental questions: what is the goal of the improvement, how will it be achieved (hypothesis), and how will the success be measured.