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From PayPal Intern to Starting 4x Billion-Dollar Companies - Joe Lonsdale Interview

My First Million

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Opportunities in Business Process Outsourcing for Local Government

The local government sector presents a significant opportunity for business process outsourcing (BPO) as there is a growing need for efficient processes due to limited budget resources and forthcoming retirements. OpenGov's success in addressing 40 out of the 90 tasks local governments typically pay for software to perform highlights the potential for BPO in this sector. By leveraging AI, a well-executed BPO focusing on tasks like licensing, permitting, asset management, and budgeting could provide substantial value. Establishing early partnerships with local governments to build trust and demonstrating efficiency in these processes would be crucial in the initial six to 12 months. Despite the unconventional nature of BPO in local government, the potential for significant revenue generation and service improvement is substantial, given the sector's immense financial scale and the need for cost-saving solutions.

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