The company is cautious about outsourcing based on lower costs and prefers to follow talent instead. The CEO emphasizes the importance of office work, stating that the default assumption is being in the office. However, they allow flexibility for valid reasons like illness or child care. The global logistics nature of the business requires 24/7 operations and working with different time zones. While they don't expect employees to work long hours, they encourage productivity in the office but allow for some flexibility like leaving early to spend time with family and continuing work later from home if needed.

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