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**There is a glut of mediocrity **
Success in hospitality hinges on storytelling and genuine care for guests. Investing in the right partnerships is crucial, but maintaining a personal touch and oversight is vital, even with automation in place. A property requires management that embodies the owner's passion to thrive. Mediocrity is prevalent, and to stand out, one must approach hospitality with the mindset of serving others and authentically conveying a compelling narrative. This commitment to excellence in design, operations, and guest relations differentiates successful ventures from the average.