Efficiency Reveals True Competence

The experience with governmental institutions often highlights inefficiencies rather than the skills of individuals within them. Personal agency can be diminished by an inefficient operating system, which masks the true competencies of workers. When placed in a more efficient environment, as evidenced by the reunification of East and West Germany, individual productivity can dramatically increase, revealing the potential effectiveness of those individuals. Public perception of government effectiveness is frequently shaped by interactions with poorly functioning agencies like the DMV, underscoring the need for systemic reform to enhance overall performance.