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Earnings Beyond Sales: The Power of Support
The company successfully transitioned from merely selling products to generating continuous revenue through customer support and guidance on product usage. This strategy proved highly lucrative, becoming a major revenue stream. In its pursuit of growth, the company relocated to California and explored new markets, including data distribution and supercomputing. However, a significant controversy arose when it misrepresented revenues, threatening its survival. Despite this tumultuous period, the company managed to recover and continue thriving.