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Quality over Cost in Decision Making
Choosing lower-cost options in hiring or other decisions can be a gamble on the quality of outcome, akin to an investment decision. Decision-making processes like hiring have become more bureaucratic, causing a decline in trust in elite institutions. Instances such as controversies at prestigious schools or law firms are contributing to this erosion of trust. Consequently, there is a growing search for alternatives based on trust networks, like community recommendations, as people seek reliable options in an increasingly distrustful society.