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Importance of Recording User Interactions for Recommendation Systems
Recording not just user interactions but also what users have been shown but not interacted with is crucial to understand and analyze their entire user journey. This comprehensive data helps in replaying the user experience and tackling biases in recommendation systems. To ensure a good estimate of system performance, it's necessary to have data from the entire item catalog and user space, which requires gathering a large amount of diverse data. The challenge lies in recommendation systems not showing items uniformly at random, leading to potential biases in the data.