Social media companies face challenges in self-regulating to avoid harm, as the business model often interferes with the integrity of engineers and their efforts to address problems. Despite good intentions and hard work from employees, structural fixes to address the issues are often not adopted due to conflicts with the engagement business model. The competitive dynamic with other platforms further influences the decisions made within these companies.
AI has already affected our society fundamentally. That effect first happened through social media. In this episode, we speak with Tristan Harris, co-founder of the Center for Humane Technology, about that first effect, and what we can expect as AI evolves.