Conversational Assistants - What Makes Conversation Really Fluid?

Conversational AI assistants need a large language model in order to be able to handle all the variations of what people say./nThe first layer of the language model is the large language model, which is from an open AI or whatever event./nThe second layer is the knowledge about your business./nThe third layer is the knowledge about the customer./nThe fourth layer is the knowledge about the conversation.