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Microsoft's Jared Spataro on Rewiring How We Work

Product-Led AI

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Balancing Between Vertical and Horizontal Specificity

The spectrum from co-pilot to fully automating a tool raises the question of how vertical or horizontal a solution should be. Microsoft, operating at a large scale, faces the challenge of balancing between vertical and horizontal orientations. Despite the scale, focusing on role-oriented, vertical-specific solutions might be crucial. Achieving time savings is possible by helping users become good copilot users, with some saving up to 15 hours a month.

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