Social Media Shaming Or Ostracism: can’t be the space to change

i thought you gave one of the best, most anti internet observations i've ever heard about why we should think twice before calling out or cancelling. Sometimes people who seem ignorant or hateful just need to be given a non judgmental space to learn and grow and think. To just condemn them as hopeless bigots actually prevents that growth from happening. So i feel like that kind of growth should be a fundamental goal of progressive politics. Do you agree? And if so, why do you think that is?