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Breaking Boundaries with Generative AI - with Gianni Giacomelli of Genpact
The AI in Business Podcast
Enhancing Communication with Critical Thinking Skills
The importance of effective communication with clients lies in understanding their needs and asking questions to clarify information. While machines can assist with some tasks, critical thinking skills are essential in verifying accuracy and addressing complex inquiries. Rather than being replaced by machines, individuals are more likely to be replaced by coworkers who excel in questioning, forensics, and critical thinking.
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