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The AI in Business Podcast cover image

Breaking Boundaries with Generative AI - with Gianni Giacomelli of Genpact

The AI in Business Podcast

NOTE

Creating an Exoskeleton for Machines

In addressing the issue of machines making mistakes similar to human errors in the past, creating an 'exoskeleton' around the machines can help. This exoskeleton involves simplifying machine inputs to reduce error margins, triaging machine outputs for human review, and ensuring cost-effective processes. By taking cues from lean management principles, machines can be supported to ensure scalability and efficiency in processes.

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