Embrace Uncomfortable Conversations and Timely Decision-Making | 51sec snip from Lenny's Podcast: Product | Growth

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How Netflix builds a culture of excellence | Elizabeth Stone (CTO)

Lenny's Podcast: Product | Growth | Career

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Embrace Uncomfortable Conversations and Timely Decision-Making

To maintain high standards, one must be willing to have uncomfortable conversations that involve candid feedback. Additionally, it is crucial to promptly make tough decisions when someone is not meeting the required standards. This includes being able to assess if the individual is in the right role or if the organization is the right fit for them.

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Elizabeth Stone is the chief technology officer of Netflix. She previously served as vice president of product data science and engineering, and as vice president of data and insights, at Netflix. Before Netflix, Elizabeth was vice president of science at Lyft, chief operating officer at Nuna, a trader at Merrill Lynch, and an economist at Analysis Group. In our conversation, we discuss:

• Elizabeth’s advice for career advancement

• Netflix’s unique high-performance culture

• How, and why, Netflix maintains a high bar for excellence

• Intentional leadership practices

• How to foster an “open door” culture within your team

• The Keeper Test and how it contributes to maintaining a high bar for excellence

• The power of transparent communication

• Much more

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