404: How to Build Psychological Safety, with Amy Edmondson
Coaching for Leaders
Embrace Problems as Inevitable Opportunities
Setting the stage effectively involves clear expectation management, particularly regarding the inevitability of problems and failures in any work environment. These challenges should not be viewed negatively but rather as integral parts of progress and knowledge acquisition. It is essential to communicate the nature of the work, whether complex and uncertain or routine and reliable, ensuring that all team members understand their roles and responsibilities. Encouraging active participation is crucial; employees should feel motivated to voice their observations and suggestions for improvement. The focus is on cultivating a culture where proactive engagement is valued, fostering both individual accountability and collective organizational growth.
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