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The Cognitive Process in Simulation
The system assesses why a KPI is not fully achieved by analyzing the cognitive processes of individuals. Understanding their comprehension of the task and whether they possess new knowledge is crucial. People sometimes deviate from procedures believing they know better, leading to potential improvements in protocols. Incorporating new knowledge gained during simulations can enhance procedures. An observation reveals that a significant percentage of individuals who stray from procedures thinking they know better are males, emphasizing the importance of diversity in incident response teams.