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David Sacks and Ethan Ruby on launching SaaSGrid | E1803

This Week in Startups

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The Importance of Net Dollar Retention and Proper Instrumentation for Startups

Startups are all about taking swings and trying to survive until something works. The most important metric is net dollar retention, as it shows if customers are leaving or unhappy. If net dollar retention is below 100%, there's something wrong and it needs to be fixed. Proper instrumentation is key to success, and with SaaS grid, founders can easily connect their data sources and customize their own dashboards.

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