AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
From Success to Dysfunction
A company that grew for 70 years without layoffs led to lifetime employment promises and complacency. The lack of firing led to low performers staying in the company, which created a dysfunctional environment. The success of the company bred arrogance, complacency, and dysfunction. The inability to address the growing dysfunction in a large successful company like IBM highlighted the challenge of fixing issues in a big organization.