Thoughtworks Technology Podcast cover image

Asynchronous collaboration: Getting it right

Thoughtworks Technology Podcast

00:00

Your Team's Communication Channels: Get Clear on Level of Engagement and Speed of Response

Defining a team contract to specify the level of engagement and speed of response for each communication channel is crucial. The exercise often reveals that phone calls are the only suitable medium for urgent matters like production bugs or client emergencies, as expecting constant interruptions through messaging platforms is unrealistic. Having a directory of phone numbers for urgent help is essential in such scenarios.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app