The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Kang Hsu, MD, Chief Medical Officer at Canary Speech, about "What a Former CMIO Learned from the 'Dark Side,' What 40 Seconds of a Patient's Voice and AI Can Reveal, Building the ROI Case for Novel AI CDS, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Scott MacDonald, MD, Chief Health Information Officer at UC Davis Health, about "Diagnosing EHR Frustration Like a Patient Exam, How AI Scribes Could Break Clinical Decision Support, the Hidden Risk of AI's Errors of Omission, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Edward Sankary, MD, Vice President, Chief Health Informatics Officer and Chief Value Officer, UT Health San Antonio, and President, Regional Physician Network ACO, about "Why Pilots Can't Be an Excuse to Avoid Strategy, How a "Mundane" AI Agent Hit Near-100% Compliance in Days, When to Pause or Kill an AI Project, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Richard Milani, MD, Chief Clinical Innovation Officer at Sutter Health, about "Why RPM Billing Pays for the Wrong Thing, the 10-to-1 ROI of Chronic Disease Control, Health Literacy as a Design Input—Starting With Measurement, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Keith Morse, MD, MBA, CMIO at Stanford Children's Health, about "The Real Reason AI Projects Succeed Has Nothing to Do With AI, Why One Use Case Undersells Every LLM, Why Building Your Own AI Is a Closing Window, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Marlene Millen, MD, Chief Medical Information Officer at UC San Diego Health, about whether 20% Use of AI Draft Portal Responses is Enough, Why Clinician Stories Beat ROI Spreadsheets for AI Funding, How to Stop Shadow AI Without Punishing Anyone – and much more.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anthony Rosania, MD, MHA, Chief Health Information Officer at Bergen New Bridge Medical Center, about "How Safety Nets Use AI Safely, What Informatics Can Learn From Pharmacists on ROI, Why a Zero Denial Rate Means You're Losing Money, and more..."

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Brian Hasselfeld, MD, Executive Medical Director, Digital Health and Innovation at Johns Hopkins Medicine, about "Why AI Is a Labor Transformation, Not a Tech Shift, How Hopkins Governs AI Without Grinding to a Halt, and Who Gets the Productivity Gain with AI, and more..."