The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Marlene Millen, MD, Chief Medical Information Officer at UC San Diego Health, about whether 20% Use of AI Draft Portal Responses is Enough, Why Clinician Stories Beat ROI Spreadsheets for AI Funding, How to Stop Shadow AI Without Punishing Anyone – and much more.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anthony Rosania, MD, MHA, Chief Health Information Officer at Bergen New Bridge Medical Center, about "How Safety Nets Use AI Safely, What Informatics Can Learn From Pharmacists on ROI, Why a Zero Denial Rate Means You're Losing Money, and more..."

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Brian Hasselfeld, MD, Executive Medical Director, Digital Health and Innovation at Johns Hopkins Medicine, about "Why AI Is a Labor Transformation, Not a Tech Shift, How Hopkins Governs AI Without Grinding to a Halt, and Who Gets the Productivity Gain with AI, and more..."

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jonathan Witenko, System Director, Digital Transformation at Lee Health, about "Why Ambient AI Stalls the Moment It Leaves the Ambulatory Clinic, Why He Stopped Waiting for the Perfect Smart Room, 60-Second Pitches to Get Your Project Funded, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Reetu Singh, MD, FACHE, MBA, Senior Vice President and System Chief Medical Officer at Saint Francis Health System, about "Why to Shop for Digital Tools the Way You Shop at Home Depot, the Hidden Cost of Standardizing Patient Care, the Signal That Beats Every Dashboard Metric, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with David Kunstman, MD, Associate Chief Medical Information Officer at Essentia Health, about "The Voice Agent Epic’s Agent Factory Built in Under a Day, Why Faster Builds Mean Faster Mistakes, Why Ambient AI Is Care Redesign, Not Documentation, and more..."

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Matt Kull, Chief Information and Digital Strategy Officer at Inova Health, about "Why the Five-Year Vendor Contract Is Dead, Catching AI Model Drift Without Doubling Headcount, How to Protect Trust with Good Governance, and more..."

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Muhammad Siddiqui, Chief Digital and Information Officer at Reid Health, about "Being 2nd to Go-Live with Epic’s Emmie AI, Epic Gold Stars 2 to 10 in Six Months, How AI Can Scale Dysfunction if You're Not Careful, and more..."