The Smart Communications Podcast

Big Duck
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Jun 27, 2018 • 10min

Episode 10: What words should you avoid?

Word choices are important! Tune in to learn what words and phrases nonprofit communicators should avoid, gleaned from our popular “Words to Avoid” annual blog, plus tips for making more thoughtful language choices.
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Jun 13, 2018 • 9min

Episode 9: Why is it so hard to raise awareness?

To successfully increase their organization’s visibility through campaigns, nonprofit leaders need to ensure they’re grounded in strategy—with concrete goals, audiences, and actions in mind.
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May 30, 2018 • 12min

Episode 8: How are organizational values and personality different?

Organizational values and brand personality are related but very different, and often get confused. We’ll define and differentiate them in this podcast.
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May 16, 2018 • 12min

Episode 7: Are events and galas still effective?

Special events and annual galas may no longer be a nonprofit’s best bet for fundraising. Why? The world is changing rapidly—and so are audiences’ expectations. Tune in to learn more.
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May 1, 2018 • 9min

Episode 6: How do you get feedback from a working group?

When materials need to be reviewed by working groups, committees, and senior level staff, project managers must master the art of getting consolidated feedback and, in some cases, herding cats. In this episode of the Smart Communications Podcast, Maya Ovrutsky, one of Big Duck’s expert Relationship Managers, shares her strategies for keeping projects moving smoothly.
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Apr 25, 2018 • 8min

Episode 5: How can nonprofits use photography well?

Photography is an excellent way for organizations to show rather than tell. Tune in for tips and insights on how to invest in great photography on a budget.
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Apr 11, 2018 • 12min

Episode 4: How do we communicate without communications staff?

Having a dedicated communications team is out of reach for many nonprofits, but the need to communicate effectively to external audiences is still there. This episode of the Smart Communications Podcast features a conversation with Wayne Ho, President and CEO of CPC, a large social services organization located in NYC. Out of CPC’s 4,000 employees, none have “communications” in their job title. Listen in to find out how Wayne encourages all staff to be effective brand ambassadors.
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Apr 2, 2018 • 12min

Episode 3: What's the board's role in branding?

Figuring out the right people to have in the rebranding process at the right time is a real struggle. In this episode of the Smart Communications Podcast, Big Duck’s VP, Farra Trompeter, and Big Duck’s CEO, Sarah Durham, share their experiences leading nonprofit rebrands and serving as nonprofit board members, plus provide expert recommendations for defining the board’s role in branding.
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Apr 2, 2018 • 7min

Episode 2: When is it okay to use jargon?

Generally, we recommend avoiding jargon. But in this episode of the Smart Communications Podcast, Dan Gunderman, Big Duck’s Creative Director, sits down with Sarah Durham, Big Duck’s CEO, to discuss when nonprofits communicators should embrace industry-specific language.
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Apr 2, 2018 • 2min

Episode 1: Welcome to the Smart Communications Podcast!

The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission. The Smart Communications Podcast is hosted by Sarah Durham, CEO of Big Duck and produced by Marcus DePaula. Our music is by Broke for Free.

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