The Smart Communications Podcast

Big Duck
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Jan 22, 2020 • 7min

Episode 57: What should your nonprofit’s communications really achieve?

Big Duck’s latest book, The Nonprofit Communications Engine, outlines a simple model for nonprofit communicators and leaders that makes it easier for them to leverage communications in order to advance their mission. Nonprofit CEOs and staff who manage communications can use this book to set clearer goals, guide their planning and activities, identify gaps in their expertise, and discover opportunities to strengthen their communications. In this podcast, Sarah Durham breaks it down.
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Dec 6, 2019 • 19min

Episode 55: Can you continuously improve your website?

From broken links to automated testing, learn how to continuously improve your website’s “hygiene” with Sarah Durham and Rory Tucker.
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Dec 5, 2019 • 20min

Episode 53: Is it really feasible for your nonprofit to raise millions?

CCS Fundraising’s Managing Director Eric Javier discusses the feasibility of your organization receiving large donations. This podcast explores feasibility studies, organization context, and audience research and redefines the 80/20 rule.
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Dec 4, 2019 • 12min

Episode 52: How do you make sure your events and recordings sound good?

Marcus dePaula, audio expert and producer of Big Duck’s podcast, gives insight into the right audio professional for your team, the best mics to use, how to present your sound, and how to make people listen in to your content. Hear how you can up your recording game.
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Nov 20, 2019 • 13min

Episode 51: Who is your Director of Second Impressions?

Making sure your clients and other key stakeholders are happy can be difficult. What do they really need and want from you? Tune in to understand how to be more mindful about engaging donors and clients every step of the way with Sarah Durham and Farra Trompeter.
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Nov 8, 2019 • 16min

Episode 50: What skills are most important on your in-house creative team

What are the most important skills to have on your in-house creative team? Learn how consistency, production, breadth, and the right experience can make your creative team flourish by tuning in.
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Nov 7, 2019 • 18min

Episode 49: How can your communications team apply inclusive branding?

Big Duck’s Farra Trompeter and communications professional Chris Tuttle discuss the importance of captions and alt titles, how to use color palettes, creating an inclusive team, and specializing your communications. Listen in to learn how your communications team can be more inclusive.
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Nov 6, 2019 • 16min

Episode 48: How can you design when you’re not a designer?

Big Duck pros Sarah Durham and Claire Taylor Hansen discuss the do’s and don’ts of design—how and when to use white space, how less is more, typographic hierarchy, and staying on-brand with little frill to get in the way. Listen in to learn more about how you can design as a non-designer for your nonprofit.
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Oct 23, 2019 • 15min

Episode 47: Should your nonprofit be worried about GDPR and online privacy?

Ochen Kaylan, Senior Developer at Advomatic and attorney, is passionate about online privacy. He discusses how to store and manage your donors’ and clients’ information, when enough information is enough, and how your own information is being used. Tune in to learn more.
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Oct 9, 2019 • 24min

Episode 46: How do you involve your community when rebranding?

“You’re never going to get 100% buy-in...” is one of many lessons Elisabeth King, Director of Communications for Lycée Français de New York, learned during her organization’s rebrand. Over two-plus years, she oversaw a process that thoughtfully involved over 2,000 people—students, parents, teachers, and staff. Listen in to hear how she undertook this complex change management process and navigated buy-in. You’ll get tips for involving your community in a significant organizational change, too.

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