The Smart Communications Podcast

Smart design feedback is possible; it just requires clarity, collaboration, and strategy. Join J Kelley, senior account manager and host of this episode of the Smart Communications Podcast, as they chat with Randi Gibson, graphic designer, and Sandy Zimmerman, design director, about effective design feedback. Follow along for strategies to make the feedback process smoother and your creative outcomes stronger.

Communicating with candor can be kind and helpful. Farra Trompeter, co-director, talks with Keyante Love, founder and president of Good Love Group, to discuss navigating power dynamics, embracing discomfort, and staying grounded in your values when collaborating with your team and your community.

Is your communications plan sitting untouched? We have swapped roles for this episode of the Smart Communications Podcast, with our director of service development, Ally Dommu as host and Farra Trompeter, co-director, as her guest, who explore how to keep your communications plan useful, relevant, and responsive, even in chaotic times.

Managing feedback doesn’t have to be messy or overwhelming. In this episode, Farra Trompeter, co-director, is joined by J Kelley, senior account manager, to walk through thoughtful steps to synthesize and clarify feedback—helping teams collaborate more efficiently, reduce confusion, and move forward with confidence.

What does it look like when a foundation goes beyond grants to strengthen nonprofits? Ally Dommu, director of service development, and Brittany DeNovellis, capacity building program manager, at the T. Rowe Price Foundation, share how communications capacity building can deepen impact at your organization.

What if self-care wasn’t just personal but team-wide? Farra Trompeter, co-director, is joined by Lan To, senior consultant and executive coach at Community Resource Exchange (CRE), to examine CAREpacity, a powerful approach to organizational wellness and care-driven leadership.

Learn how to make your nonprofit’s rebrand last. Farra Trompeter, co-director, and Sandy Zimmerman, design director, explore how nonprofits can go beyond the brand launch and learn how to bring your rebrand to life —and keep it thriving.

In this engaging discussion, Alia McKee, Principal at Sea Change Strategies, shares her expertise in fundraising and leadership coaching. She provides insights on understanding midlevel donors—those who contribute significantly yet often feel overlooked. Alia emphasizes tailored communication strategies and relationship building to enhance engagement and retention. She also highlights the importance of long-term planning over short-term gains, encouraging nonprofits to recognize the vital role these supporters play in their mission.

How does AI perceive your nonprofit brand? Farra Trompeter, co-director, is joined by George Weiner, founder and chief whaler at Whole Whale, to explore “AI brand footprints” and how to proactively shape your visibility in tools like ChatGPT and Google’s AI search. They explore how traditional SEO is shifting and what you can do to revisit your content strategy.

When a crisis emerges, how should your nonprofit respond? Farra Trompeter, co-director, is joined by Joanna Brody, founder and president of Brody PR, to explore how nonprofits can prepare and navigate crises with strategy, empathy, and impact.