Dental Practice Heroes

In this episode of the Dental Business Mentors podcast, Dr. Etch and Dr. Justin Bhullar discuss the critical question of how much dentists should be investing in their practices, particularly during the growth phase. Whether you're considering significant purchases for your office or figuring out how to best allocate your budget for growth, this episode offers valuable insights into investment strategies for dental practices, highlighting the importance of marketing, technology, and continuous learning.Key Takeaways:Investment Strategies: Discover why reinvesting in your practice is key to growth and how to determine the right amount for you.Marketing Insights: Learn about the crucial role of marketing in expanding your patient base and why consistent, long-term investment in marketing pays off.Balancing Technology and Education: Understand the importance of prioritizing investments in technology versus investing in your clinical skills and services.Financial Wisdom: Get advice on balancing the need to reinvest in your practice with maintaining personal financial health.Why You Should Listen:This episode is essential listening for dentists at any career stage, especially those in their practice's growth phase. Dr. Etch and Dr. Justin Bhullar offer deep insights into the financial aspects of running a dental office, providing actionable advice on balancing personal income needs with the desire to reinvest for practice growth. They challenge common misconceptions about spending on new technologies versus marketing and share perspectives on financial management both inside and outside the practice.Listeners will gain a clearer understanding of strategic investment in their practice, ensuring sustainable growth while keeping personal finances healthy. Whether considering a significant technology purchase like a cone beam or looking to enhance marketing efforts, this episode delivers the knowledge and motivation needed to make informed decisions.Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary:In this solo episode of the Dental Practice Heroes podcast, Dr. Paul Etchison dives deep into the transformative journey of a dental practice from disorganization and low profitability to a thriving, systematized powerhouse. Through a real-life case study, Dr. Etchison shares invaluable insights on leadership, team culture, and the importance of internal systems over external factors like insurance dependencies.Key Takeaways:Innovative Patient Follow-Up: Discover how Dr. Doug Warfell's video call system enhances patient care and saves time, setting a new standard for post-op communication.Leadership Through Change: Learn how embracing change and confronting challenges head-on can lead to significant growth and a more fulfilling practice environment.Systematization Over Insurance Dependence: Understand why focusing on internal systems, culture, and patient care offers a more sustainable path to profitability than solely focusing on insurance adjustments.The Power of Positive Team Culture: Hear how transforming team culture and aligning practice policies with your vision can lead to unprecedented success and satisfaction for both patients and staff.Why You Should Listen:If you're a dental professional seeking to elevate your practice, this episode is a must-listen. Dr. Etchison not only shares a compelling success story but also provides practical strategies for overcoming common obstacles in dental practice management. Whether you're struggling with team dynamics, profitability, or patient engagement, this episode offers a roadmap to achieving a practice that not only meets but exceeds your aspirations.Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary:Navigating Patient Consultations: Learn how to effectively communicate complex dental procedures to patients, ensuring they understand and feel comfortable with their treatment plans.Case Acceptance: Discover techniques to boost case acceptance rates by addressing patient concerns with empathy and authority.Advancements in Dental Procedures: Get a closer look at how technological advancements have simplified dental implants and bone grafting, making procedures faster, less invasive, and more successful.Overcoming Speech and Eating Challenges: Insights into managing patient expectations and adaptations post-procedure, especially concerning speech changes and eating habits.Building a Supportive Practice Culture: The importance of creating a positive and engaging work environment for your team, fostering growth, and ensuring patient satisfaction.Key Takeaways:Effective patient communication is key to demystifying dental procedures and increasing case acceptance.Technological advancements in dentistry are not just changing the way procedures are performed; they're significantly improving patient outcomes and experiences.Addressing potential post-procedure challenges, such as speech and eating difficulties, can prepare patients for a smoother recovery process.A strong practice culture that values continuous learning and team engagement is essential for long-term success and patient satisfaction.Why They Should Listen: Whether you're aiming to improve your case acceptance rates, navigate the complexities of patient consultations with greater ease, or foster a more positive and productive practice environment, Dr. Etch, Dr. Dhoon, and Dr. Briskie provide valuable perspectives and strategies that can be immediately applied to your practice.DPH CoachingOperational Excellence: Strategies to streamline practice operations for efficiency and growth.Team Building and Leadership: Techniques to build a cohesive team and lead effectively.Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.Personal Development: Coaching on personal growth to enhance professional performance.Visit www.dentalpracticeheroes.com to Learn moreVisit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% ofText us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary:In this episode, Dr. Paul Etchison is joined by Dr. Rob Ritter, a general dentist and practice owner from Jupiter, Florida. Dr. Ritter shares his journey from nearly leaving dentistry to transforming his practice into a CE-driven, cosmetic, and adhesive dentistry powerhouse. They discuss the importance of implementing high-level restorative skills learned from CE, the evolution of Dr. Ritter's practice, and the critical role of leadership in creating a patient-centric experience.About Dr. Rob Ritter:Dr. Rob Ritter is not just a dentist; he's a visionary in the dental field. With 30 years of experience, he has transformed his practice into a model of excellence in cosmetic and adhesive dentistry. Dr. Ritter is also the creator of the Protocol course, which focuses on helping dentists implement advanced restorative techniques in their practices.Key Takeaways:The Importance of CE Implementation: Dr. Ritter emphasizes the gap between learning advanced techniques in continuing education and actually applying them in practice. His Protocol course is designed to bridge this gap.Leadership and Practice Culture: Leadership is pivotal in guiding the team and shaping the patient experience. Dr. Ritter shares insights into creating a practice culture that stands out and delivers unparalleled patient care.Adapting and Evolving: The dental practice landscape is constantly changing. Dr. Ritter discusses the need for dentists to adapt, whether it's embracing new technologies or considering new business models like DSOs.Mentorship and Continuous Learning: The journey of a dentist is one of lifelong learning. Dr. Ritter stresses the importance of having mentors and being open to evolving one's practice and skills over time.Why You Should Listen:This episode is a treasure trove of wisdom for any dentist looking to elevate their practice, enhance patient care, and navigate the complexities of the dental profession with grace and success. Dr. Ritter's journey and insights offer valuable lessons on growth, adaptation, and the relentless pursuit of excellence in dentistry.Text us your feedback! (please note: we cannot respond through this channel)) Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary: "Navigating Productivity in Dental Practice: Insights and Strategies"In this episode of Dental Business Mentors, Dr. Etch and Dr. Justin Bhullar dive deep into the concept of productivity within the dental practice, they explore what it means to be productive, both for individual dentists and their teams. The conversation spans the practicalities of setting and achieving production goals, the role of personality in productivity, and the impact of external pressures on performance.Key Takeaways:Defining Good Productivity: Good productivity varies by individual and practice but should at least cover the break-even point. Beyond that, it's about personal goals and aspirations.The Role of Personality in Productivity: Personality significantly influences a dentist's pace and productivity. While skills and knowledge are crucial, the innate drive to be productive plays a pivotal role.Importance of Same-Day Treatment: One of the most straightforward strategies to boost productivity is to maximize same-day treatments. This approach requires a keen eye for diagnosing and seizing opportunities within the existing schedule.External Pressures as Catalysts for Change: Personal and professional pressures, such as family responsibilities or practice ownership, can significantly motivate dentists to enhance their productivity.Why You Should Listen:This episode offers a comprehensive look at productivity from the lens of experienced dental professionals. Whether you're a practice owner questioning your or your associates' productivity levels or a dentist looking to optimize your practice operations, Dr. Etch and Dr. Justin provide valuable insights and actionable strategies. Their discussion sheds light on the multifaceted nature of productivity, emphasizing the importance of personal drive, efficient scheduling, and the willingness to embrace same-day treatments. Moreover, their exploration of how external pressures can influence productivity levels offers a nuanced understanding of what drives performance in the dental industry.DPH CoachingOperational Excellence: Strategies to streamline practice operations for efficiency and growth.Team Building and Leadership: Techniques to build a cohesive team and lead effectively.Financial Management: Guidance on managing the financialText us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary:In this solo episode of the Dental Practice Heroes podcast, Dr. Paul Etchison shares his personal journey and the lessons learned on building rapport with patients to increase case acceptance. From his early days as an enthusiastic new dentist to his realization of the importance of non-verbal communication and deep, meaningful conversations, Dr. Etch shares actionable strategies for dentists to connect with their patients on a deeper level. He also discusses the significance of posture, eye contact, and hand gestures in making a lasting first impression and the power of asking questions to engage patients effectively.Key Takeaways:Building Rapport is Key: The importance of establishing a connection with patients before diving into dental needs.Non-Verbal Communication Matters: How posture, eye contact, and hand gestures can significantly impact patient perception and trust.The Art of Conversation: Strategies for engaging patients in meaningful conversations to understand their needs and concerns better.Learning from Literature: Insights from "Captivate" by Vanessa Van Edwards and "Six Conversations" by Heather Holliman on improving communication skills.Practical Tips for Practice: Dr. Etch shares personal anecdotes and lessons on how to enhance patient consultations and increase treatment acceptance.Why You Should Listen:This episode is a must-listen for dentists and dental professionals looking to refine their patient communication skills and build stronger relationships with their patients. Dr. Etchison's relatable storytelling, combined with practical advice from his experiences and recommended readings, provides listeners with a comprehensive guide to making every patient feel valued and understood. Whether you're struggling with case acceptance or looking to improve your patient interactions, this episode offers valuable insights into making a positive impact on your practice and patient care.Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary: In this episode of DPH Clinical, Dr. Paul Etchison is joined by Dr. Taher Dhoon and Dr. Dan Briskie from Colorado Surgical Institute. They discuss the nuances of patient consultations, focusing on effective communication with patients to increase case acceptance. The discussion covers addressing patient concerns about insurance coverage, warranties, and the longevity of dental treatments. Key Takeaways: Effective Patient Communication: Strategies for increasing case acceptance by speaking the language of the patient and setting realistic expectations. Insurance and Coverage: Handling common patient questions about dental insurance coverage for implants and other procedures. Longevity and Warranties of Dental Work: Discussing the lifespan of dental treatments and managing patient expectations regarding warranties and maintenance. Consultation Challenges: Real-life examples where better patient communication could have prevented issues. Why Listen: You will gain valuable insights into improving patient consultations, which is crucial for treatment success and practice growth. The episode offers practical advice on handling sensitive topics like insurance and treatment longevity, which are common areas of concern for patients. Additionally, the real-life examples by the guests provide relatable scenarios that many dentists face in their practices.   DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn more   Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!Text us your feedback! (please note: we cannot respond through this channel)) Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Episode Summary In this episode, Dr. Paul Etchison is joined by Dr. Greg Hopkinson, a dentist from Indiana, who shares his journey of transforming his practice. Dr. Hopkinson discusses the challenges and successes he faced while transitioning from an associate to a practice owner, and eventually scaling his practice to focus more on surgical procedures. About the Guest Dr. Greg Hopkinson: A graduate of Indiana University, Dr. Hopkinson is the owner of Hamilton Town Dentistry in Noblesville, Indiana. He has a passion for implantology and surgery and has undergone extensive training in these areas. Key Takeaways Transitioning from Associate to Owner: Dr. Hopkinson shares insights on moving from an associate position to owning and scaling a dental practice. Building a Practice Vision: He discusses the importance of having a clear vision for your practice and the steps to achieve it. Embracing Technology and Marketing: Dr. Hopkinson emphasizes investing in technology and marketing to grow the practice. Work-Life Balance: He talks about the decision to cut back clinical days for family time and focusing on business growth. Team Building and Culture: Insights into creating a supportive team environment and the impact of a bonus system. Continued Learning: Dr. Hopkinson advocates for continuous professional development through CE and coaching. Why You Should Listen Real-Life Practice Transformation: Gain insights from Dr. Hopkinson's real-life experience in transforming his dental practice. Practical Advice: Learn practical strategies for scaling a practice, managing work-life balance, and team building. Inspiration for Dentists: Whether you're an associate, a new practice owner, or looking to scale your practice, this episode offers valuable lessons and inspiration. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professioText us your feedback! (please note: we cannot respond through this channel)) Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

In this episode of the Dental Practice Heroes podcast, Dr. Paul Etchison and Dr. Justin Bhullar get into the complexities of managing hygiene workflows and communication within dental practices. They address a listener's concern about the tension between dentists and hygienists regarding exam interruptions and provide practical solutions to enhance office efficiency and harmony. Key Takeaways: Effective Scheduling and Planning: Importance of planning visits to the hygiene room at the start or end of appointments for minimal disruption  The role of morning huddles in discussing and preparing for the day's schedule. Communication and Understanding: Emphasizing the need for clear communication between dentists and hygienists to understand each other's workflow and priorities. Addressing the root cause of frustration, which often stems from delays or extended time spent by doctors in the operatory. Co-Diagnosis and Efficient Time Management: The benefits of co-diagnosis, where hygienists play a role in treatment planning, reducing the time dentists need to spend in the operatory. Strategies for dentists to manage their time effectively, ensuring minimal disruption to hygienists’ workflow. Creating a Two-Way Street of Respect: The importance of mutual respect and flexibility between team members, allowing for interruptions when necessary. Encouraging a culture where both dentists and hygienists can request assistance or intervention without hesitation. Why You Should Listen: Practical Solutions: Gain insights into practical strategies for improving workflow and communication between dentists and hygienists. Enhanced Team Dynamics: Learn how to foster a more harmonious and efficient working environment in your dental practice. Expert Advice: Benefit from the experiences and perspectives of seasoned dental professionals, Dr. Etchison and Dr. Bhullar. Real-World Scenarios: Understand common challenges in dental practices and how to address them effectively. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effecText us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

In this episode of the Dental Practice Heroes podcast, Dr. Etch shares his excitement for the new year, discussing the transformative impact of hiring the right personnel and the importance of maintaining high standards in a dental practice. He talks about his personal "diva desire" for the year and encourages listeners to dream big. The episode also tackles the common challenges faced at the front desk of dental practices, offering valuable insights and solutions. Key Takeaways: The Impact of Right Personnel: Dr. Etch emphasizes the significant difference the right team members can make in a practice. Front Desk Challenges: He discusses the common issues faced at the front desk, such as multitasking, emotional drain, and unpredictability. Creating Efficient Systems: The episode focuses on the importance of establishing clear policies, accountability, and proper training to reduce workload and increase efficiency. Personal Diva Desire: Dr. Etch shares his unique approach to goal setting, encouraging listeners to indulge in their 'diva desires' for personal satisfaction. Why You Should Listen: Gain insights into effective team management and the importance of having the right people in your practice. Learn practical strategies to tackle front desk challenges, enhancing efficiency and reducing stress. Get inspired to set ambitious personal goals and understand the value of self-indulgence in achieving work-life balance. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn more   Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.