The Good Leadership Podcast

Today, we are joined by Dr. Marshall Goldsmith. Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 42 books, including four New York Times bestsellers, that have sold over 4 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written. Marshall’s Website :https://marshallgoldsmith.com/ Marshall's AI Bot: https://marshallgoldsmith.ai/ Marshall’s Books: https://www.amazon.com/stores/Marshall-Goldsmith/author/B001ILIAKC In this episode, we discuss the intricacies of behavior change, revealing why it's so challenging and the effective strategies Marshall employs to help leaders and teams improve.  Additionally, we discuss the significant impact of the environment on personal development, the dangers of vicarious living, and the importance of asking the right questions.  From the pitfalls of winning too much to the transformative power of daily reflection, this episode offers practical tools for all leaders.  - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:13) Challenges of Behavior Change in Leadership (02:28) The Power of Apology and Feed Forward (03:48) Overcoming Inertia and Environmental Triggers (05:54) The Impact of Social Media and Vicarious Living (09:35) Stopping Bad Habits for Effective Leadership (15:41) The Importance of Asking Questions (18:04) The Challenge of Self-Improvement (23:51) Marshall’s new AI Coaching Tool (26:35) Marshall's Legacy and Final Thoughts (27:25) Conclusion

Today, we are joined by Kevin Ray, Vice President of Learning and Development at Erie Insurance. Kevin joined Erie Insurance in 1992 and is the Vice President of the Learning & Development Department at Erie Insurance. He leads a team of Employees who design and deliver learning training for ERIE Agents, Employees, Leaders, and Partners with business areas to assess and implement training solutions. He has held various positions in the department as an Education Specialist, Education Consultant and Delivery Manager.  He previously worked as an Underwriter in the Personal Lines Underwriting Department after completing The ERIE’s first Multi-Line Underwriter Training Program. Kevin is Chairman of the CIC Board of Directors for The National Alliance for Insurance Education and Research and is a past Chairman and Board Member of the Academy Board of Directors. Kevin is a Member and Chair of the Inclusion, Diversity & Equity Awareness (IDEA) Committee of the Society for Chartered Property Casualty Underwriters, is the 2024 President of the Presque Isle Chapter of CPCU, is an Advisory Board Member of The Institute for Management Studies and a member of the Ohio Insurance Institute’s Education Committee.  He has been a long-time instructor of insurance courses for The Institutes and was recognized as an Outstanding Course Leader. Kevin has served as Co-Lead of ERIE’s synERgIzE Employee Resource Group which promotes events and education in support of ERIE’s diversity & inclusion initiatives. Reach out to Kevin: kevin.ray@erieinsurance.com In this episode, we discuss the evolution of leadership development at Erie Insurance over Kevin's 33-year tenure, emphasizing the company's commitment to internal growth, strategic alignment with core capabilities, and the importance of empathy and self-development for leaders.  Kevin shares the unique challenges in the insurance industry and how Erie addresses them, including their partnership with IMS.  Learn more about their leadership training programs and get valuable insights on strengthening your own leadership development strategies. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:46) Kevin’s Journey to Erie Insurance (03:23) Leadership & Development at Erie Insurance (04:44) The Evolution of Leadership Programs (08:09) Partnership with IMS (12:45) Challenges in the Insurance Industry (18:09) Advice for Strengthening Leadership Programs (20:52) Conclusion

Today, we are joined by Dr. Marshall Goldsmith. Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 42 books, including four New York Times bestsellers, that have sold over 4 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written. Marshall’s Website :https://marshallgoldsmith.com/ Marshall's AI Bot: https://marshallgoldsmith.ai/ Marshall’s Books: https://www.amazon.com/stores/Marshall-Goldsmith/author/B001ILIAKC In this episode, we learn about the incredible journey of Marshall Goldsmith, one of the world's foremost leadership coaches.  From his serendipitous encounter with Dr. Paul Hersey to pioneering the field of executive coaching, Goldsmith shares pivotal moments that defined his unique path.  Discover his insights on success, self-promotion, and the challenges faced by high achievers.  Learn the principles of an 'Earned Life' and why forgiveness and practical wisdom are key to sustained fulfillment.  This episode is a must-watch for anyone looking to understand the deeper aspects of leadership and personal growth. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:36) Marshall’s Accidental Start in Leadership Development (04:48) Tip: Challenges Faced by Successful People (07:03) Tip: Advice to My Younger Self (11:06) Technique: Earning Credibility Twice (15:55) Tools: The Exposure Gap and Finding Your Genius (19:07) Tip: Defining an Earned Life (22:06) Tip: The Trap of 'I'll Be Happy When' (23:59) Tool: The Marshmallow Experiment and Delayed Gratification (25:48) Technique: Forgiveness and Letting Go (28:16) Technique: Leadership by Example (32:58) Tip: The Challenge of Post-Retirement Identity (35:40) Conclusion

Today, we are joined by Stacey Hanke. Stacey Hanke, a leader in influential communication strategies, began her career in voice-over work, where she learned the power of word choice and delivery. With over two decades of research, she realized that true influence isn’t about titles but about building trust and credibility through meaningful connections and communication. Stacey collaborates with Fortune 500 executives, helping them understand their impact from their audience’s perspective, eliminate distractions, and achieve greater success. As a Hall of Fame Speaker, business executive, author and top influence thought leader, Stacey provides practical strategies to overcome modern communication barriers, foster authentic connections, and inspire action. Her Monday to Monday® philosophy empowers professionals to be impactful in every interaction, from presentations to everyday conversations, helping them drive action and achieve success. From increasing sales, maximizing productivity or climbing the corporate ladder, Stacey's research-backed recommendations move readers and listeners from good to influential. Stacey's latest book, Influence Elevated: Maximizing Your Connections, Monday to Monday®, answers key concerns executives face in today's hybrid and remote world of work. Stacey was inducted into the National Speaker’s Association CPAE Speaker Hall of Fame in 2022. She is one of less than 200 members in the world who hold this designation, that is a representation of her body of work in the speaking profession to the clients she has served for over 20 years. She works with executives and leaders across the globe. Stacey helps individuals eliminate the static that plagues communicative delivery — to persuade, sell, influence and communicate face-to-face with a clear message. She has presented to and trained thousands to rid themselves of bad body language habits and choose words wisely. Her client list is vast from the financial industry to the healthcare industry to government and everyone in between. Some of her clients include Nationwide, FedEx, American Express, State Farm, Abbvie, Discover, Milwaukee Tool and Fannie Mae. She has inspired thousands as a featured guest on media outlets, including The New York Times, Forbes, Entrepreneur, Thrive, SmartMoney magazine, The Economist and Businessweek, Chicago WGN and WLS-AM. She gives executives what has been described as the “greatest gift of all” – to see themselves as others see them. She will lead you through an experience that allows you to captivate, engage and connect with your listeners to spur them to take action. In this episode, Stacey shares insights on mastering executive presence, understanding the impact of physical behavior, and the importance of building trust. We discuss actionable tips for enhancing presence in both virtual and in-person meetings, the art of storytelling in leadership, and the significance of mindful listening. Stacey also covers strategies for fostering connection within teams and the return on investment of influence. Listen in for practical advice to elevate your leadership and influence! - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:12) Technique: Building Executive Presence (03:48) Tip: Virtual Meeting Best Practices (08:01) Tip: Elevating Hybrid Meetings (12:03) Tip: The Importance of Connection (20:02) Technique: Mastering Storytelling for Influence (24:03) Tool: The Role of Accountability Partners (25:59) Tip: The ROI of Influence (27:45) Conclusion

Today, we are joined by Stacey Hanke. Stacey Hanke, a leader in influential communication strategies, began her career in voice-over work, where she learned the power of word choice and delivery. With over two decades of research, she realized that true influence isn’t about titles but about building trust and credibility through meaningful connections and communication. Stacey collaborates with Fortune 500 executives, helping them understand their impact from their audience’s perspective, eliminate distractions, and achieve greater success. As a Hall of Fame Speaker, business executive, author and top influence thought leader, Stacey provides practical strategies to overcome modern communication barriers, foster authentic connections, and inspire action. Her Monday to Monday® philosophy empowers professionals to be impactful in every interaction, from presentations to everyday conversations, helping them drive action and achieve success. From increasing sales, maximizing productivity or climbing the corporate ladder, Stacey's research-backed recommendations move readers and listeners from good to influential. Stacey's latest book, Influence Elevated: Maximizing Your Connections, Monday to Monday®, answers key concerns executives face in today's hybrid and remote world of work. Stacey was inducted into the National Speaker’s Association CPAE Speaker Hall of Fame in 2022. She is one of less than 200 members in the world who hold this designation, that is a representation of her body of work in the speaking profession to the clients she has served for over 20 years. She works with executives and leaders across the globe. Stacey helps individuals eliminate the static that plagues communicative delivery — to persuade, sell, influence and communicate face-to-face with a clear message. She has presented to and trained thousands to rid themselves of bad body language habits and choose words wisely. Her client list is vast from the financial industry to the healthcare industry to government and everyone in between. Some of her clients include Nationwide, FedEx, American Express, State Farm, Abbvie, Discover, Milwaukee Tool and Fannie Mae. She has inspired thousands as a featured guest on media outlets, including The New York Times, Forbes, Entrepreneur, Thrive, SmartMoney magazine, The Economist and Businessweek, Chicago WGN and WLS-AM. She gives executives what has been described as the “greatest gift of all” – to see themselves as others see them. She will lead you through an experience that allows you to captivate, engage and connect with your listeners to spur them to take action. In this episode, we discuss the power of influence with a focus on body language, messaging consistency, and effective communication. Learn how to enhance your leadership skills through continuous practice, feedback, and empathy. Discover the importance of influence over mere authority and how to adapt your influence style to connect with others effectively. Whether you're a seasoned leader or looking to boost your personal brand, this conversation offers valuable tips and frameworks to elevate your influence in today's complex, hybrid communication environment. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:28) Tip: True Influence (03:40) Tip: Journey of Elevating Influence (07:05) Tool: Impact IQ Assessment (10:00) Tip: Leadership vs. Influence (13:13) Tool: Role of Empathy in Leadership (20:24) Technique: Effective Feedback for Influence (25:40) Conclusion

In this solo episode of The Good Leadership Podcast, we cover the critical skill of learning agility and its importance for leadership success. Join us as we break down the five dimensions of learning agility—mental agility, people agility, change agility, results agility, and self-awareness—and we cover practical strategies for developing these skills, such as seeking new experiences and honing sense-making abilities. We also discuss how fostering an agile learning culture within organizations can drive innovation and resilience. Learn more about how you can apply learning agility to your life and work! - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:51) Tool: Learning Agility (02:04) Tip: Key Traits of Agile Learners (04:44) Tip: Dimensions of Learning Agility (08:11) Technique: Building Learning Agility (13:46) Technique: Developing Self-Awareness (14:50) Tip: Create an Agile Learning Culture (15:51) Conclusion

Today we are joined by Tonya Suber, Learning and Development Senior Manager at Westfield Insurance. With over 20 years of experience as a seasoned talent and learning development leader, Tonya has consistently demonstrated a commitment to driving organizational growth through the strategic implementation of learning and development initiatives. Her passion for fostering a culture of learning, coupled with my leadership acumen, positions her well to make a significant impact on any organization's talent development ecosystem. Tonya is a Learning and Development Senior Manager at Westfield Insurance where she develops strategy and leads enterprise learning and development. She also partners with key leaders to ensure strategic linkage between business needs and talent solutions and serves as key decision-maker for organizational learning needs related to Leadership Development, Diversity, Equity and Inclusion (D&I), professional skills and compliance programs. In this episode, Tonya shares her journey and insights into creating impactful learning experiences, coaching leaders, and aligning development initiatives with business goals. We discuss Westfield’s commitment to talent investment, their strategies for maintaining a strong leadership pipeline, and the expanding global footprint in insurance. Tonya also highlights the importance of adaptive learning strategies, partnerships with platforms like LinkedIn Learning and the Institute for Management Studies, and the challenges posed by rapid technological advancements. Lastly, we explore innovative approaches to leadership development, emphasizing a customer-focused mindset and continuous improvement in learning initiatives. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:42) Tanya's Background and Experience (01:52) Excitement About Leadership & Development at Westfield (02:50) Strategies for Leadership Development (04:07) Westfield's Learning Culture (05:06) Exciting Learning Initiatives (06:23) Future Challenges in Leadership Development (09:58) IMS Partnership and Impact (11:42) Conclusion

Today, we are joined by Polina Marinova Pompliano. Polina Marinova Pompliano is the best-selling author of HIDDEN GENIUS: The Secret Ways of Thinking That Power the World's Most Successful People. She is also the founder of The Profile, a media organization that studies successful people and companies. Previously, she spent five years at FORTUNE where she wrote more than 1,300 articles and earned the trust of prominent investors and entrepreneurs. As the author and editor of Term Sheet, FORTUNE’s industry-leading dealmaking newsletter, Polina interviewed the industry’s most influential dealmakers, including Melinda Gates, Steve Case, Chamath Palihapitiya, and more. In this episode, we dive into the remarkable story of Holocaust survivor Edith Eger, author of The Choice, and explore her teachings on the distinction between victimization and victimhood. We also discuss the powerful technique of creating an “alter ego” with examples from personalities like David Goggins, Kobe Bryant, and Beyonce. Additionally, we cover the importance of storytelling, effective leadership qualities, building a community, and the crucial differences between solitude and loneliness. Tune in for inspiring lessons on mental resilience, leadership, and personal growth. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:49) Tip: Victimhood vs. Victimization (03:48) Technique: Mental Resilience (04:39) Tool: The Power of Alter Egos (08:17) Tool: Storytelling as a Skill (11:15) Tip: Qualities of Great Leaders (16:22) Tip: Building and Engaging Communities (20:46) Tip: Solitude vs. Loneliness (23:08) Tip: Betting on Yourself (27:27) Conclusion

Today, we are joined by Polina Marinova Pompliano. Polina Marinova Pompliano is the best-selling author of HIDDEN GENIUS: The Secret Ways of Thinking That Power the World's Most Successful People. She is also the founder of The Profile, a media organization that studies successful people and companies. Previously, she spent five years at FORTUNE where she wrote more than 1,300 articles and earned the trust of prominent investors and entrepreneurs. As the author and editor of Term Sheet, FORTUNE’s industry-leading dealmaking newsletter, Polina interviewed the industry’s most influential dealmakers, including Melinda Gates, Steve Case, Chamath Palihapitiya, and more. In this episode, we discuss Polina’s inspiring journey of a seasoned journalist who turned her passion for profiling extraordinary people into a successful newsletter, The Profile. From her beginnings at high school journalism to working at Fortune magazine, she shares insights into what differentiates great profiles from average ones. Learn about her methods, the importance of consistency, and the creative techniques that have allowed her to interview fascinating individuals like James Clear and Dwayne “The Rock” Johnson. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (04:15) Tool: The Tomato Sauce Theory of Profile Writing (06:33) Tip: Difference Between Profiles and Biographies (12:44) Tip: The Power of Consistency and Trust (14:59) Tip: Learning vs. Idolizing (18:51) Technique: Cultivating Creativity (25:50) Conclusion

Today, we are joined by Bill Williams. He's called "Electric Bill" for a reason. Bill Williams is on a mission to shock us out of our static daily routines. He is known for his unique brand of electrified methodologies for the workplace, now available to you in electric Life. Bill's honest, succinct, and enthusiastic approach to leadership has inspired and reshaped countless national organizations over the span of thirty years. Whether coaching an individual over Zoom, or speaking to rooms of more than a thousand delegates, Bill's impact is equally felt. His power comes from hearing "No" and reformulating it as "Not Yet." Bill is the CEO of the boutique leadership development firm, The B4 Group Inc, and the host and brand ambassador for The Art of Leadership Signature Summit / The Art of Leadership Women. Bill caters his solution-based strategies to individuals and corporations in the private, public, and not-for-profit sectors. In this episode, Bill discusses the importance of reframing mistakes as learning opportunities for leaders. He emphasizes the value of self-awareness, psychological safety within teams, and the significance of recognizing individual contributions. Bill shares personal anecdotes, including a story about Sir Ken Robinson and reflections on maintaining authenticity and empathy in leadership. The discussion finishes with the dangers of toxic positivity and the benefits of a reciprocal, appreciative work culture. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:38) Tip: The iPhone Example: Iteration and Innovation (03:08) Tip: Sir Ken Robinson: Overcoming Challenges (05:48) Technique: Creating Psychological Safety in Organizations (06:24) Tool: The Dr. STAR Framework for Leadership (11:28) Tip: The Importance of Authenticity and Emotional Intelligence (19:49) Tip: The Power of Reciprocity and Genuine Appreciation (22:59) Tip: The Story of the Two Monks: Letting Go of Burdens (25:31) Conclusion