
Agile Mentors Podcast
The Agile Mentors podcast is for agilists of all levels. Whether you’re new to agile and Scrum or have years of experience, listen in to find answers to your questions and new ways to succeed with agile.
Latest episodes

Feb 1, 2023 • 40min
#33 Mob Programming with Woody Zuill
Join Woody Zuill and Brian Milner as they discuss the benefits of teams working together through Mob Programming.
Overview
In this episode of the Agile Mentors podcast, Woody Zuill, a 40-year veteran software developer specializing in team interaction, joins Brian to explore the concept of Mob Programming.
Woody shares the benefits of working together rather than separating tasks in software development and how removing things like queuing, multitasking, and context switching can actually make teams more effective.
Listen in as he walks us through the collaborative software development approach's perks.
Listen now to discover:
[02:22] - Brian introduces Woody Zuill, a 40-year veteran software developer specializing in team interaction.
[02:51] - Woody explains how he discovered the term Mob Programming.
[04:56] - Where the idea of Teaming came from.
[06:20] - Woody explains why he's changing the name from mob programming to teaming.
[07:23] - Teaming = collaboration brought to software development, where more than one brain connects to do the work that needs to be done.
[11:11] - Painting the Mob Programming picture: it's when "all the brilliant minds work together on the same thing in the same space, at the same computer."
[13:40] - To work efficiently in software development, one team member acts as the driver at the keyboard while everyone else acts as the navigator.
[16:41] - The drawbacks and disconnect of breaking software development down into smaller pieces.
[18:34] - Isn't six people in one room working on one computer a waste of resources?
[21:07] - Do you want to be productive or effective? Examining the Lean concept of flow.
[24:57] - Enhancing the effectiveness of software development by removing the negative impact of waiting, queuing, multitasking, and context switching.
[25:22] - The benefits of working together vs. separating tasks in software development.
[26:53] - Team Flow: how collaboration adds to our ability to work in the zone.
[28:38] - Working together is often more effective, so why have we gotten better at it?
[31:25] - The strength of experimentation.
[33:09] - Woody explains that since the software development process is a discovery process, innovations such as mob programming can benefit the process.
[35:25] - Woody shares resources where you can find more information on Mob Programming (see the resources section below for more) and how you can contact him to schedule a workshop.
References and resources mentioned in the show:
Software Teaming: A Mob Programming, Whole-Team Approach by Woody Zuill
Teaming by Amy C. Edmondson
Code with the Wisdom of the Crowd: Get Better Together with Mob Programming by Mark Pearl
The Mob Mentality Show on Apple Podcasts
Diffusion of Innovations by Everett M. Rogers
Online And In-Person Training To Help You Succeed With Agile Through Mountain Goat Software
The Agile Mentors Community
Want to get involved?
This show is designed for you, and we’d love your input. Enjoyed what you heard today? It would be great if you left a rating and a review. It really helps, and we read every single one. Got an agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
This episode’s presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He’s passionate about making a difference in people’s day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Woody Zuill has been a software developer for over forty years. Woody is one of the pioneers of Mob Programming, a method of teamwork in software development that involves the entire team working together. Woody gives remote and in-person workshops on the topic. You can find out more about him on Twitter @WoodyZuill or on LinkedIn.

Jan 25, 2023 • 34min
#32: Scrum in High School Sports with Cort Sharp
Join Cort Sharp and Brian Milner as they discuss experimenting with Scrum in other out-of-the-box environments, including how Cort uses it to train the high school swim team he coaches.
Overview
In this episode of the Agile Mentors podcast, Cort Sharp joins Brian to explore how to use Scrum tools in other environments outside of the software development arena.
Cort shares the lightbulb moment when he realized Scrum might help him become a more effective coach for his high school swim team.
Listen in as he walks us through his real-world experience using Scrum to coach swimmers, including what worked and what didn't and how he redefined things to make using Scrum successful for the team.
Listen now to discover:
[01:27] - Brian introduces Cort Sharp, the Agile Mentors Community Manager and high school swim coach.
[02:49] - Scrum is used chiefly in software, BUT there are other options. Examining out-of-the-box uses from Scrum.
[03:46] - Cort shares the story of how he got started as a high school swim coach.
[06:26] - Cort meets Scrum.
[08:39] - The discovery during Certified Scrum Training that led Cort to believe he could use Scrum to become a more effective swim coach.
[10:20] - Brian shares his own light bulb moment from his first exposure to Scrum.
[11:53] - What’s the product: Cort shares the process of translating Scrum to the swimming world.
[15:57] - How the sprint review brought everything home for Cort.
[17:03] - Evaluating how things were working with the parents of the swimmers (the stakeholders) at the weekly invitational swim meets.
[17:48] - Brian describes how Scrum helps you break things down into smaller, digestible chunks when you want to reach a big goal but don't see progress every day.
[19:02] - Cort shares how they developed the user stories for each swimmer and used feedback to develop the backlog for swim practices.
[19:44] - Cort shares the process of developing the backlog for swim practices.
[21:19] - How Agile principles (i.e., sustainable pace) translate into arenas other than software.
[24:30] - Cort explains how Scrum events like daily stand-ups and sprint reviews helped the team organize practices.
[24:47] - Which Scrum practices were harder to implement for the team? [26:47] - Opening yourself up to experimentation. (And how to reach Cort with your coaching ideas and suggestions).
[27:36] - Cort shares the biggest changes he had to make to make things work for the swim team.
[28:00] - So, who is the Scrum Master for the swim team? Redefining the Scrum roles and responsibilities to make them work in other environments.
[30:04] - Cort shares what he’s learned in the process of using Scrum with the swim team.
[33:29] - Do you have a topic or guest you'd like to see on the Agile Mentors podcast? If so, send us an email. We'd love to hear from you.
References and resources mentioned in the show
#21: Agile Marketing Teams with Stacey Ackerman
#23 How Agile Works in Education with John Miller
The Agile Mentors Community
Want to get involved?
This show is designed for you, and we’d love your input.
Enjoyed what you heard today? It would be great if you left a rating and a review. It really helps, and we read every single one.
Got an agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us as podcast@mountaingoatsoftware.com
This episode’s presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He’s passionate about making a difference in people’s day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Cort Sharp is the Scrum Master of the producing team and the Agile Mentors Community Manager. In addition to his love for Agile, Cort is also a serious swimmer and has been coaching swimmers for five years.

Jan 18, 2023 • 35min
#31: Starting Strong: Tips for Successfully Starting with a New Organization with Julie Chickering
Join Julie Chickering and Brian Milner as they discuss strategies you can use to get started on the right foot with your new organization.
Overview
It's the new year, and for many people, that means starting a new chapter in their life, maybe in a new position, with a new team, or possibly an entirely new organization. It's the perfect time for reflection to determine what you can do in these first few days and weeks to set yourself up for success.
So, we thought it would be a great time to take this episode of the show to highlight some strategies you can use to hit the ground running.
In this episode of the Agile Mentors podcast, Brian Milner and Julie Chickering discuss some strategies to set the stage for success in your new position. We will walk you through the vital steps for settling into your team and making an impact no matter what level of the ladder you are on. Plus, what to ask when you are interviewing to ensure you find the right fit.
Listen now to discover:
[01:40] - Julie Chickering is on the show to discuss starting strong with your new organization.
[02:15] - How to use team retrospective to identify where things are going well to amplify the good stuff while on a discovery mission of what needs work.
[03:35] - The one thing that Julie cautions about in one-on-one conversations that will help you avoid being influenced by others' opinions of their team members.
[05:22] - How to create curiosity instead of animosity by offering reciprocal grace to help everyone work better together.
[07:17] - Brian shares how to use an improvement board to keep a running track of things while identifying your next target, stay on the right track and avoid the worst-case scenario (as referenced by Henrik Kniberg in the Spotify Model - Part 2).
[09:23] - What Brian calls his 15-minute' cheat code" for understanding the dynamics of a team.
[11:31] - Julie shares her improvement backlog one-on-one ONE thing for Scrum Masters.
[12:08] - Essential techniques to help developers make an impact and utilize their skills in their new team.
[13:57] - How to get off on the right foot with a new team as a product owner.
[14:14] - Julie shares how to determine if an agile framework like Scrum is helping you meet your business goals (or not).
[15:34] - If you cannot communicate and collaborate with your stakeholders… you'll never deliver value to them.
[16:32] - How story mapping exercises can help product owners.
[18:31] - Why communication is the key to top-to-bottom team success.
[19:40] - The most important questions to ask when you are interviewing to determine if the organization is a good fit for what you bring to the table.
[22:17] - Why it's important to remember every interaction during an interview is a part of the job interview.
[22:33] - Brian shares a story of why it's crucial to determine if the company you are going to work for is looking for someone agile or Agile.
[24:42] - Why it's essential to do a background check on a company you're considering hitching your wagon to.
[25:38] - Start with where you are: how to start strong if you have the skills and are certified but need to gain experience.
[28:30] - How can you use your skills to give back and advance in your career?
[29:38] - How to highlight your experience and use it to your advantage when seeking various roles within a company.
[32:40] - The most powerful question you can ask your team that will help you start the new year fresh.
References and resources mentioned in the show
Spotify Engineering Culture - Part 2 (aka the "Spotify Model")
The Culture Code
How does project management work in Agile? with Julie Chickering
#7: The Sprint Review is not a Demo with Julie Chickering
Agile Mentors Community
Meetup
#13: What Does Cross-Functional Really Mean? with Lance Dacy
Mountain Goat Software
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Julie Chickering is the brains and brawn behind JC Agile Consulting, believes that Lean and Agile practices are packed with potential — to enable positive culture change, business agility, and breakthrough results. Julie is a past president and board member of the Agile Project Management Network (APLN), a Certified Scrum Trainer (CST), PMI Agile Certified Practitioner (PMI-ACP), as well as a traditional Project Management Professional (PMP).

Jan 11, 2023 • 29min
#30: How to Get the Best Out of the New Year with Lance Dacy
Join Lance Dacy and Brian Milner as they discuss how to get the best out of the new year.
Overview
Something about that turn of the calendar from December to January makes us want to dig into planning, goal setting, and change.
In this episode of the Agile Mentors podcast, Brian Milner and Lance Dacy discuss how to get the best out of the new year. They’ll walk through why personal retrospectives are the key to determining where to look for change. From 30-day challenges to building relationships with others in the Agile community, to fostering a fertile learning culture, listen in for insight into what might work for you to accomplish the change you seek to make this year your best.
Listen now to discover:
[01:15] - Welcome to our first podcast of 2023. [01:55] - How opening up our calendars to a new year sets us up for planning new things.
[03:17] - Lance walks us through the two types of leaders, the visionary and the executor.
[04:13] - Brian shares the benefit of personal retrospectives.
[07:15] - How 30-day challenges catapult us to success by breaking things down into smaller chunks.
[10:56] - Lance shares why New Year’s resolutions set us up for failure.
[12:35] - How to plan goals using backlogs and the cyclical nature of organizations.
[13:09] - How to use cross-training to challenge team members to broaden their horizons in the new year.
[13:09] - Why you need to think about your intentions when trying to influence up.
[14:03] - Why do 30-day challenges work well to engage in a new task, project, or skill with an experimental mindset.
[15:29] - Lance shares why it’s critical for Scrum Masters to help leadership and management formulate career plans to help grow the people in the organization.
[16:33] - If you’re doing the same thing you did last year, you’re not Agile.
[17:16] - How plugging into a community can help you maintain your focus for growth.
[19:48] - Why being a Scrum Master and a lone wolf don’t mix.
[22:36] - How networking can help you take your career to the next level.
[24:10] - Why it pays to keep an open mind (even to that which you don’t agree with), so you don’t miss out on vital information that can change your trajectory.
[26:07] - Growing as a Scrum Master and as a person.
References and resources mentioned in the show
Agile Mentors Community
Meetup
#13: What Does Cross-Functional Really Mean? with Lance Dacy
Mountain Goat Software
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Lance Dacy is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®. Lance brings a great personality and servant heart to his workshops. He loves seeing people walk away with tangible and practical things they can do with their teams straight away.

Dec 21, 2022 • 30min
#29: Influencing Up with Scott Dunn
Join Scott Dunn and Brian Milner as they discuss how to influence up, including the tools you can use to overcome difficulties and step into a partnership with the influential people in your organization for influence that creates lasting change.
Overview
While we all want to be heard, but we are sometimes met with leaders in our organization who are uninterested in our concerns or resistant to giving needed support.
And sometimes, it's our approach that's causing our conversations to fall flat.
In this episode of the Agile Mentors podcast, Brian Milner and Scott Dunn share their real-world experience on what to do from your side to earn the right to influence up. They discuss what bosses, managers, leadership, stakeholders, and other higher-ups in the organization want and tools you can use to overcome the gaps and step into a partnership with the powerful people in your organization for lasting change.
Listen now to discover:
[01:06] - Today, Brian and Scott Dunn discuss influencing up.
[01:40] - Scott shares how it's easier to influence if you meet people where they are.
[03:46] - How to create a win-win by adjusting your communication style.
[04:25] - Scott shares how to earn the right to influence up by making things happen on your side of the fence.
[06:17] - How a mind of curiosity can help you negotiate your position when the higher-ups say they are 100% onboard with Agile except for…
[08:22] - How to challenge management without losing your job or credibility.
[10:05] - Why it's vital to look for opportunities to influence an organization at every level.
[11:07] - Organizational taxes are the price of the privilege of working in an organization.
[12:07] - Brian shares how even small iterations of Agile can move the needle in organizations.
[13:09] - Why you need to think about your intentions when trying to influence up.
[14:28] - Scott shares how you can introduce tenants of Agile to show people how to work differently, show up differently, and make a difference to improve an organization.
[16:05] - How returning to values on the Agile Manifesto helps organizations create team dynamics that inspire respectful team dynamics.
[18:59] - Scott shares how making your boss look good makes a big difference for everyone in the organization.
[20:09] - Brian shares how to think like your boss so you can frame your approach in a way that speaks their language.
[23:58] - The opportunity to 'choose your own adventure' within your organization through sharing information.
[25:29] - How to use the power of story to give your boss the tools to help make the change to Agile.
[27:11] - Scott shares how resources such as the Agile Mentors Community can help you delve deeper into community for insight into solving your influence issues.
Listen in next time when Lance Dacy will be on the show.
References and resources mentioned in the show
Agile Manifesto
#24: How Agile Organizations Respond to Challenging Economic Times with Scott Dunn
#1: Scrum vs Agile & Keys to Success with Mike Cohn
Lyssa Adkins
How To Be Successful with Agile in Any Culture
Christopher Avery - CEO & Founder -The Responsibility Company | LinkedIn
Mountain Goat Software
Agile Mentors Community
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum.

Dec 14, 2022 • 34min
#28: The Most Valuable Books for Leadership, Learning, and Sharing with Julie Chickering
Julie Chickering sits down with Brian to share the best gift books for the Scrum masters in your life.
Overview
We all have those books on our bookshelves that we’ve had for years and still refer back to time and time again, or that new title that we’ve just read that blows our mind with the way it makes a new concept more relatable.
Julie Chickering is a Certified Scrum Trainer (CST), PMI Agile Certified Practitioner (PMI-ACP), and a traditional Project Management Professional (PMP).
Today on the show, Julie joins Brian to discuss the most valuable books they’ve read, the lessons they’ve learned from them, and the best ones for giving to the Scrum Master in your life this holiday season.
Listen now to discover:
[01:06] - Today, Brian and Julie Chickering will be sharing the most valuable books we’ve read.
[02:10] - Julie shares how a book called Two Beats Ahead is helping her learn to let go of her creations.
[04:00] - Julie shares an interesting story of how Beyoncé invited musicians in for collaboration and how that opened her mind to learning from her community.
[05:07] - Brian shares why Agile Retrospectives: Making Good Teams Great by Esther Derby and Diana Larson is his #1 book recommendation for Scrum Masters.
[06:29] - Julie shares why she’s also a fan of Agile Retrospectives: Making Good Teams Great for the mix-and-mash recipe for creating menu selections.
[08:06] - Julie shares why The Culture Code: The Secrets of Highly Successful Groups insight into the three main things that make high-performing teams high-performing is her favorite book to give to the leaders on her list.
[10:36] - Brian shares the three things from Daniel Pink’s Drive: The Surprising Truth About What Motivates Us that align with Scrum.
[12:34] - Julie shares how she learned to flip the script, start with the hard topics in a conversation, and finish with the positive from Daniel Pink, as included in his book, When: The Scientific Secrets of Perfect Timing.
[15:53] - Brian shares why Dan Pink’s books are most enjoyable via audio.
[16:15] - Julie shares how a podcast interview with author Scott Sonenshein led her to his book called Stretch: Unlock the Power of Less -and Achieve More Than You Ever Imagined, which helps teams unlock their potential to achieve more.
[17:11] - Brian shares Frédéric Laloux's concept of the different colors of organizations as laid out in his book called Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness and how we can better enable change in organizations.
[18:57] - Julie shares a book she recommends in Scrum Master class that’s great for sports fans called The Captain Class by Sam Walker, which walks the reader through what makes great sports teams great.
[22:15] - Brian shares why sports analogies are great for teaching Scrum.
[23:28] - Julie shares how even the Rolling Stones delve deep into figuring out how to improve.
[24:30] - Why retrospectives are a great tool for improving the outcome of any mission.
[28:25] - Brian shares why we still need to adjust to the current climate, even when the goal remains the same.
[30:11] - Brian shares books by recent guests on the show, including Lead Without Blame: Building Resilient Learning Teams by Tricia Broderick, Strategise by Roman Pichler and Coaching Agile Teams: A Companion for Scrum Masters, Agile Coaches, and Project Managers in Transition (Addison-Wesley Signature Series (Cohn)) by Lyssa Adkins.
Listen in next time when Scott Dunn will be on the show.
References and resources mentioned in the show
Two Beats Ahead by Panos A. Panay and R. Michael Hendrix
Agile Retrospectives: Making Good Teams Great by Esther Derby, Diana Larsen
The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle
DRIVE by Daniel Pink | Animated Core Message
Drive: The Surprising Truth About What Motivates Us by Daniel Pink
When: The Scientific Secrets of Perfect Timing by Daniel Pink
The Power of Regret: How Looking Backward Moves Us Forward by Daniel Pink
Stretch: Unlock the Power of Less -and Achieve More Than You Ever Imagined by Scott Sonenshein
Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness by Frédéric Laloux
The Captain Class by Sam Walker
Lead Without Blame: Building Resilient Learning Teams by Tricia Broderick
Strategise by Roman Pichler
Coaching Agile Teams: A Companion for Scrum Masters, Agile Coaches, and Project Managers in Transition (Addison-Wesley Signature Series (Cohn)) by Lyssa, Adkins
Mountain Goat Software
Agile Mentors Community
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Julie Chickering is the brains and brawn behind JC Agile Consulting, believes that Lean and Agile practices are packed with potential — to enable positive culture change, business agility, and breakthrough results. Julie is a past president and board member of the Agile Project Management Network (APLN), a Certified Scrum Trainer (CST), PMI Agile Certified Practitioner (PMI-ACP), as well as a traditional Project Management Professional (PMP).

Dec 7, 2022 • 32min
#27: Leading Without Blame with Tricia Broderick
Tricia Broderick joins Brian to discuss how to lead without blame.
Overview
Vince Lombardi said, “Leaders aren’t born, they are made,” Great leadership is a learned skill, but in companies focused on the blame game, transparency and problem-solving becomes secondary to self-protection.
Tricia Broderick is a leadership and organizational advisor.
Today on the show, Tricia joins Brian to discuss how the blame game stifles great leadership and how the 4Cs can help leaders create safe spaces for highly connected, motivated teams to achieve better results and more impactful outcomes.
Listen now to discover:
[01:37] - Brian introduces us to Tricia Broderick, co-author of the new book, Lead Without Blame: Building Resilient Learning Teams.
[02:36] - Is there a difference between a leader and an Agile leader?
[04:18] - How exposure to the Agile community framework organically promotes leadership.
[06:47] - How the blame game stifles leaders.
[08:28] - When you're afraid of blame, you’re focused on self-protection instead of moving forward.
[09:38] - Why impact is more important than intention and why taking responsibility for your impact is vital.
[11:57] - Tricia shares what we really need for the most creative, quality-based results and outcomes.
[14:43] - Tricia shares why we need to break free from a culture of blame and instead focus on shared goals for quality outcomes.
[16:43] - Tricia shares the 4Cs of leadership.
[17:52] - Great leaders aren’t afraid of complexity; they embrace uncertainty.
[18:37] - Leaders instill confidence in others—having a leader that believes in you before you even believe in yourself has a huge motivating impact.
[19:53] - Brian shares the concept of ‘dark leadership.’
[20:42] - Why compassion is the key to defeating imposter syndrome.
[22:37] - It takes a courageous leader to create a safe space to challenge the status quo and seek out alternative ways for your team to operate.
[25:37] - Why investing yourself personally and compassionately in the personal development of your team members isn't for the weak.
[26:08] - The importance of the investment in a connection.
[26:37] - Tricia shares the biggest takeaway for leaders.
[27:31] - Tricia talks about resilient transparency and the leadership learning curve.
Listen next time when Julie Chickering will be on the show.
References and resources mentioned in the show
Lead Without Blame: Building Resilient Learning Teams
Mountain Goat Software
Agile Mentors Community
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Tricia Broderick’s transformational leadership, at all levels of an organization, ignites the growth of leaders and high-performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is the author of Lead Without Blame: Building Resilient Learning Teams.

Nov 30, 2022 • 35min
#26: How Getting to Small Helps Teams Get Things Done with Lance Dacy
Lance Dacy joins Brian to discuss breaking down stories to get things done.
Overview
There are ways to break stories down into two- or three days worth of work across the team. But sometimes, they can be taken down to a level that devalues what your team is trying to deliver.
Lance Dacy is a Certified Scrum Trainer® with the Scrum Alliance®
Today on the show, Lance joins Brian to discuss some of the questions you need to ask when breaking stories down. We discuss how to organize teams for the best outcome and share different systems and processes to determine how far is enough when breaking down stories to help your team deliver a usable product to the end user.
Listen now to discover:
[01:37] - Brian introduces us to Lance Dacy, his guest and neighbor.
[02:29] - Brian shares how you can suggest a topic for a future podcast episode by emailing your suggestion to podcast@mountaingoatsoftware.com.
[02:57] - Today, we're talking about getting work into its smallest component.
[03:21] - Lance shares the four things teams need to do to be sure they are all speaking the same language when transitioning to Scrum.
[03:44] - The make-or-break consequences of organizing teams for the best outcomes.
[05:49] - Lance shares his insight on breaking things down into tasks in the product backlog.
[07:47] - Lance uses a car cleaning analogy to break down the story into smaller tasks.
[09:40] - In backlog refinement, we will start rounding out those acceptance criteria or conditions of satisfaction and make them their own story.
[10:58] - Lance shares his system for determining how far is 'enough' when breaking down stories to be ready.
[12:33] - The goal for each sprint planning session.
[13:09] - Using the INVEST criteria to assess the quality of a user story.
[13:48] - How small is too small?
[15:17] - I love metrics, BUT metrics CAN BE misused.
[15:55] - The key to not being surprised.
[16:37] - Brian shares the importance of the V in the INVEST criteria.
[18:14] - Vertically slicing stories to deliver something usable to the end user (the product owner).
[21:42] - Using the SPIDR approach to splitting stories.
[22:24] - Asking the right questions to create paths that lead to stories that turn into relevant products.
[25:55] - The importance of interfaces when splitting up stories.
[28:22] - The pros and cons of spikes—why they should be the exception and NOT the rule.
[32:01] - Lance circles back to the consequences of creating your teams—focusing on the deliverables.
[33:37] - Remember, releasing the product is independent of your sprint time box.
Listen next time when we'll be discussing…
Transformational Leadership with Tricia Broderick
References and resources mentioned in the show
What does INVEST Stand For?
The S.P.I.D.R. Approach to Splitting Stories
HOW TO SPLIT A USER STORY by Richard Lawrence
Mountain Goat Software
Agile Mentors Community
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Lance Dacy, known as Big Agile, is a dynamic, experienced management and technical professional with the proven ability to energize teams, plan with vision, and establish results in a fast-paced, customer-focused environment. He is a Certified Scrum Trainer® with the Scrum Alliance and has trained and coached many successful Scrum implementations from Fortune 20 companies to small start-ups since 2011.

Nov 16, 2022 • 37min
#25: Scaling with Henrik Kniberg
Henrik Kniberg joins Brian to talk about creating the Spotify Model.
Overview
There are ways to get things done, and then there are the best ways to get things done. But the only way to arrive at the right way of doing things is to try and fail, to see what works and what doesn't.
Henrik Kniberg is a Certified Scrum Trainer who has worked with teams like Spotify and LEGO to help them implement agile culture in their fast-moving and fast-growing environments. He's also the co-creator of the Spotify Model.
Today on the show, Henrik joins Brian to discuss his accidental introduction to Spotify and how he inspired the company to transition to Scrum. We discuss the leadership model that helped the startup scale while holding its own against behemoths like Apple and Google. Plus, an inside look at his time as a designer with Minecraft.
Listen now to discover:
[01:55] - Brian shares Henrik's Agile Product Ownership in a Nutshell that's become required viewing.
[02:22] - Brian shares some of the places on Henrik's resume, including Lego, Minecraft, and Spotify.
[03:42] - Henrik shares his love for playing accompaniment musical instruments.
[04:08] - Brian shares his professional musical background.
[04:35] - Introducing the Spotify engineering culture videos that have sparked a thousand conversations about scaling challenges.
[05:10] - Henrik shares the story of his accidental introduction to Spotify and how he inspired the startups to transition to Scrum.
[8:26] - Henrik describes how the lack of off-the-shelf scaling frameworks led to his work with Spotify.
[08:45] - Standard Scrum, by the books, works for small teams, but for scaling at larger teams like the one at Spotify, it's hard to find a "one size fits all" approach.
[10:59] - How realizing 'this is what's helping us swim' during their impressive growth got all the technical leaders of Spotify on board with using Agile.
[12:50] - Henrik shares the leadership model that helped Spotify scale up.
[14:58] - How Spotify used the speed of innovation to stand against goliath-like competitors like Apple and Google.
[16:30] - Convincing the investors that being able to iterate quickly (rather than through roadmaps) was the key to winning the game.
[18:09] - Fueling future inspiration—why Spotify instituted the twice-a-year hack weeks for their entire organization.
[21:36] - Henrik shares why leadership is the key to culture and driving change in an Agile organization.
[24:19] - Brian shares why it's wise to make a change where you can benefit a company rather than hanging on to the now-extinct gold watch at retirement.
[25:53] - "Go ahead and copy the Spotify model… and don't worry about someone telling you that you're doing it wrong because that's just you adapting."
[26:44] - How the Spotify culture videos had the opposite outcome from what Henrik had planned.
[29:54] - Brian asks Henrik an important Minecraft question (as posed by his daughter.)
[30:36] - Henrik shares insider information about the guiding principles for designers at Minecraft (and how that led to the creation of Striders).
[32:34] - Brian shares why copy/paste is only sometimes best.
[32:46] - Henrik shares how creating video games differs from life applications.
Listen next time when we'll be discussing…
Getting to Small with Lance Dacy
References and resources mentioned in the show
Agile Product Ownership in a Nutshell
Spotify Engineering Culture - Part 1 (aka the "Spotify Model")
Spotify Engineering Culture - Part 2 (aka the "Spotify Model")
Mountain Goat Software
Agile Mentors Community
Scrum Alliance
Subscribe to the Agile Mentors Podcast on Apple Podcasts
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Henrik Kniberg is former member of the board of directors of the Agile Alliance and enjoys helping companies succeed with both the technical and human sides of software development. A Certified Scrum Trainer he’s worked with teams like Spotify and LEGO to help them implement agile culture in their fast-moving and fast-growing environments. He’s also the co-creator of the Spotify Model.

Nov 9, 2022 • 34min
#24: How Agile Organizations Respond to Challenging Economic Times with Scott Dunn
Scott Dunn joins Brian to talk about how Agile teams and organizations respond in difficult economic times.
Overview
Right now, the word recession is being bandied about, and big companies like Apple and Facebook are already beginning to scale back. But economic downturns can present opportunities for the right individuals.
Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with more than 20 years of experience.
Today on the show, Scott joins Brian to discuss why now is the moment to hone in on your mission and determine your job market value and how Agile training can prepare you for any opportunity that comes your way.
Listen now to discover:
[01:52] - Brian shares how the word recession triggers companies to batten down the hatches.
[03:19] - How leaning into Agile in an organization creates a natural operating cost reduction.
[04:52] - Studies show organizations that invest during recessions are better positioned at the back end of it to, you know, accelerate like a rocket out of it.
[06:55] - Scott explains how the Japanese concept of ‘danger opportunity’ offers teams a chance ‘to really do Agile’ and operate efficiently with less.
[9:34] - How difficult times help companies prioritize and hone in on their mission and vision and stop trying to be everything to everybody.
[12:57] - How organizations create unease and lack of employee trust.
[14:46] - How Agile can help workplaces bring humanity back when responding to change.
[16:18] -Scott shares a conversation with his daughter about voting with your feet and your values.
[19:16] -Scott explains why companies need to invest in top talent to lower their technical debt.
[20:17] - Why times like these require ruthlessness in proving out your theories.
[22:10] - Scott shares why down economic times are opportunities in disguise for individuals to determine the types of environments they want to help flourish.
[25:13] - Determining your job market value and the importance of looking at the total package of an opportunity.
[28:30] -Is it really Agile, or is it Agile in name only?
[31:33] - How taking classes at Mountain Goat can prepare you to bring your knowledge and skills to any opportunity.
Listen next time when we'll be discussing…
Scaling with Henrik Kniberg.
References and resources mentioned in the show
Mountain Goat Software
Agile Mentors Community
Scrum Alliance
Jim Collins The Hedgehog Concept
Want to get involved?
This show is designed for you, and we'd love your input.
Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
Got an agile subject you'd like us to discuss or a question that needs an answer? Please share your thoughts with us at podcast@mountaingoatsoftware.com
This episode's presenters are:
Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.
Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum.
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