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Jan 17, 2023 • 41min

Designing for Health: Zafar Chaudry, MD, MS, MIS, MBA | SVP, CDO, CAIO, Seattle Children’s | Communication and data’s role in health equity

Seattle Children’s CIO Dr. Zafar Chaudry speaks with Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership Dr. Jerome Pagani. Dr. Chaudry shares his thoughts on the importance of communication and inclusivity in human-centered design, how data play a valuable role in health equity, why the 80/20 rule must be embraced, the benefits of a continuous improvement mindset, and interoperability. Show notes:[00:00] Intros[01:30] Dr. Chaudry’s background[09:13] How Dr. Chaudry’s unique background helped him understand how to make technology work in a more human-centered way[14:24] Ways to incorporate health equity into designs from the get-go[16:50] Resolving and prioritizing conflicts using the 80/20 rule[24:47] How the U.S. health system differs from elsewhere[27:40] Benefits of a continuous improvement mindset[30:49] Interoperability and whether it leads to true knowledge[35:40] Using data for meaningful insights that affect change[38:51] Well-designed products that bring Dr. Chaudry joy[40:34] OutrosFor a full transcript, click here.
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Jan 5, 2023 • 40min

Designing for Health: Lyle Berkowitz, MD | CEO and Founder, KeyCare | Adopting the innovation mindset

KeyCare CEO Dr. Lyle Berkowitz speaks with Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership Dr. Jerome Pagani. Dr. Berkowitz shares his views on how healthcare can adopt an innovation mindset, what healthcare can learn from the gaming industry, ways in which human-centered design can help improve chronic care management, and why SAD and FAATT are the keys to saving the healthcare system.Show notes:[00:00] Intros[05:25] How technological advancements can’t just be a replication of pen and paper[07:41] Examples of user-centered design done well in healthcare[11:45] How SAD and FAATT are the keys to saving healthcare[13:17] Ways in which KeyCare is harnessing user-centered design[17:29] Instilling an innovation mindset into healthcare[21:34] Inflection navigator, inflection point, black holes, and fire drills[25:06] Principles of human-centered design to successfully manage chronic diseases[26:10] Dr. Berkowitz’s innovation safari and its effect on patients [28:35] Northwestern’s innovation program[32:45] Combatting diabetes with user-centered design techniques[37:40] Well-designed products that bring Dr. Berkowitz joy[39:18] OutroFor a full transcript of the episode, click here.

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