Property Management Growth with DoorGrow

🚀 Struggling to grow your property management business? 🔥 Need more doors but feel stuck? ⚙️ Operations a mess? Welcome to Property Management Growth with DoorGrow! This is THE podcast for property managers who want to scale faster, add more doors, and systemize their operations—without the B.S. Hosted by Jason Hull, marketing expert, entrepreneur coach, and property management growth strategist, we bring you the best strategies, insights, and hacks to help you dominate your market. Learn from top property managers, industry experts, and vendors sharing real-world tactics that actually work. ✅ How to attract more property owners ✅ Fixing broken operations & streamlining processes ✅ Marketing & sales strategies that get you more doors ✅ Eliminating stress & scaling efficiently Join our free community of growth-focused property managers at DoorGrowClub.com and get the best property management marketing & growth strategies at DoorGrow.com. 🎧 Subscribe now and start growing your business today!

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DGS 278: Unlocking Team Potential: The Keys to Engagement, Resilience, and High Performance

When moving from being a solopreneur to having a team, a lot of entrepreneurs struggle with hiring high-quality team members, creating accountability, and streamlining processes. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with award-winning coach and author Kon Apostolopoulos to talk all about unlocking your team’s potential. You’ll Learn [04:16] Hiring for Competance [12:48] Leadership and Building a Team [29:19] Developing Team Members [49:42] Tough Love as a Business Owner Tweetables ”They say the two most important days in your life are the day you come into this world and the day you figure out why.” “They all have their strategies, their business plans, but one thing for sure is that if they don't have the right people in place to execute those plans, they're not even worth the paper they're written on.” “If they're hiring for competence, it's probably a step up, because in most cases, people are hiring for a pulse.” “You can teach people the technical skills. You can't teach attitude. You can't teach certain behaviors. You can't teach integrity.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Kon: When we are appreciated, we always give more than what is expected of us. So when you are looking at it, build your team around that principle. Show people that you value them. Don't just say, you know what, you get a paycheck, don't you? This is why I brought you on. Do your damn job. [00:00:16] Jason: Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow property manager DoorGrow property managers, love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. [00:01:18] Now let's get into the show. [00:01:21] All right. I, my guest today is coach Kon. So Kon, how do you say your last name? I want to make sure I don't mess it up. [00:01:29] Kon: Wow. Well, first of all, thanks for having me, Jason. Last name is Apostolopoulos. It's as simple as it looks. [00:01:37] Jason: Man, that is fun to say. Apostolopoulos. [00:01:39] Kon: It rolls off the tongue. [00:01:40] Jason: Yeah. The closest thing that might be as fun was the Snuffleupagus. [00:01:45] Kon: It's inspired from that. [00:01:47] Jason: Okay. All right. We'll go, you know, all great ideas have an origin. All right. So Kon, we're going to be chatting a little bit today about the keys to engagement, resilience, high performance, unlocking team potential. [00:02:02] So before we get into that, I'd love to get a little bit of background on you. How did you get into doing coaching and you know, kind of share your origin story. [00:02:12] Kon: Wow. Okay. So let's kind of take a look at this. First of all, I'll start with one of my favorite sayings. Because I do feel blessed. [00:02:19] It is the season for that kind of a feeling. You know, they say the two most important days in your life are the day you come into this world and the day you figure out why. And so to me, I have always gravitated towards being a coach, being a teacher, being a leader, stepping up and taking responsibility. [00:02:38] And so that's kind of shaped my life. Being the firstborn in a Greek household and the firstborn male at that. It's one of those situations where, Inevitably, you're thrust into that role, but I gravitated towards it, and I found myself, regardless of which industry I've been working in, everything from the military to cruise ships, from restaurants to call centers, from construction to coaching little kids' soccer, I've always been in a situation where I found myself in the role of coach, teacher, leader. You know, I've worked for large corporations. I've had my share of corporate where I've cut my teeth and I've learned a lot of the business secrets and the things that I needed to get. And in the last 12 years, I've hung my own single shingle and been in a situation where I've been able to help clients and transfer three decades of knowledge of managing talent, of being able to build engaged and resilient teams and helping them now achieve their goals. [00:03:34] And the way I do that is I explained to people that most of the companies that I work with have their business plans very much like the audience that we have here. They all have their strategies their business plans. But one thing for sure is that if they don't have the right people in place to execute those plans, they're not even worth the paper they're written on. And so to me, that's where I come in and sometimes that involves providing workshops to build competence. Sometimes that involves individual or group coaching to build commitment. Sometimes that's speaking at events for them to be able to get everybody on the same page. And ultimately that may involve helping them build the systems that they need so every dollar that they spend on their people is a dollar well spent. [00:04:14] Jason: Got it. Okay. Now I think a lot of times that the challenge I see in a lot of companies is they're bringing in, it's often people are hiring just based on skill. That's the thing they're looking at is like, are they willing to do this job for this pay? Instead of looking for people that fit their values, fit the culture, have the right personality fit to actually be able to succeed in the role. [00:04:38] And so I call those things, the three fits. What have you seen related to this? [00:04:42] Kon: When people go out and start hiring Jason, they typically do it out of need, and a lot of times they've let it go for so long that it becomes a desperation. If they're hiring for competence, it's probably a step up, because in most cases, people are hiring for a pulse. [00:04:56] They're trying to throw a body at a spot, and that's a desperate place to be in, unfortunately. Hiring process, the selection process, should be an ongoing thing. When you're looking at making sure that you have the right people on your team. That's an ongoing process to me. That's tending to your garden year round, to making sure that you have the right people in place year round. [00:05:17] The mantra that I teach my people is a three part piece, just like you were mentioning earlier. It's hire hard, train smart, manage easy. And to me that means basically being very picky about who I bring on my team. It's easy for people or it's easier for people to look at, do they have the skills? Because that's an yes or no answer most of the time, especially if you do it right. But what they don't realize is that you can teach people the technical skills. You can't teach attitude. You can't teach certain behaviors. You can't teach integrity. You're bringing somebody in your team in their thirties. [00:05:50] If you have to teach them how to be honest, that's too late in the game. [00:05:54] Jason: Yes. [00:05:55] Kon: So hire for the attitude, like you were talking about the things that are harder to teach, and then you can teach them smartly about the business that you want. If you have a right person in the right spot, they can do wonders. [00:06:09] Jason: Yeah, I've noticed this. I've noticed this as well. One of the things I've noticed is I call it the process myth. I see a lot of businesses, you know, a lot of entrepreneurs go through this journey of graduating from solopreneur to having a team, right? And that's usually one of the most painful transitions they go through. [00:06:25] It's because they have no clue how to do the hiring correctly. And they're hiring the way a solopreneur sort of thinks. And they're usually hiring based on what they think the business needs. Like you said, out of need, maybe they graduate to desperation. Maybe they graduate to competence, as you said, but at that stage, they usually believe the process myth. [00:06:43] I've run into this a lot where they think they just need better processes. If they just had better processes, their team would actually perform well. Like, I just need to micromanage them more. I need more KPIs. I need more metrics. And what I've noticed is, this weird dichotomy, I've noticed that in companies that have great culture and they have a great team, they have great people, but they even have shitty processes, they still perform well, even without great process documentation, but I've seen companies that have like process documentation, like crazy, and they focus on this heavily, but they don't have the right people. And they're never able to perform well. There's no amount of process documentation or micromanaging or controls that can make a mediocre team with maybe the wrong attitude or wrong culture fit or wrong values to perform well. [00:07:35] Kon: No, I agree with you there. When you look at why people try to heavily process things, it's because they don't feel confident in people's decision making and abilities. They tried to legislate everything. They tried to create a way. We used to have a saying that, you know, every time you think you idiot proof something with a process, they come up with better idiots. [00:07:55] And that's a situation where you have to be very careful. You put a good person in a bad process, the process is going to win. So you have to be very careful because when we evolve this piece and we take it to its natural conclusion, which is why do we hire good people or try to find good people? [00:08:12] Why do we try to create processes that can produce results? It's to get performance. It's to increase performance, to become more predictably good. That's ultimately what we're doing. Performance is about results. When you look at your metrics that you were talking about, you're a pro, you do this and you know exactly what you're trying to do. [00:08:31] You have a methodology, you have a way of doing things, you have a philosophy about how you go about things because you know it works and you know it works well enough for you and for others that you're comfortable going out and sharing that message with others. Well, when you talk about performance, performance happens at three different dimensions. [00:08:50] Think about it like a Venn diagram, three overlapping circles. One is organizationally. How are we set up? How are we set up? Our culture our vision, our messages, our values, all of those things that we want to set ourselves up with. And then you have the process. How do things hand off from one person to the next? [00:09:10] What does the customer journey look like? What does the experience with us look like? How do we engage with each other? And then ultimately, it's the individual level. Do we have the right people on the right seat on the bus going in the right direction? Do they have the skills, knowledge, ability, attitudes that we're looking for to get things done? [00:09:29] So when people say, we're struggling to improve our performance, they automatically Only look at one, maybe two of those areas, not realizing that you need all three of those to hit in order to be at optimal level, when you've reached your peak in your performance, all three of those things are in place. [00:09:47] You've organized the team. Well, you've got your systems in place and you've hired the right people. [00:09:52] Jason: Yeah, I love this. You know, they say all truth gravitates towards itself, you know, so to speak. And so I actually draw a Venn diagram for clients and they teach them a framework called the three fits and your organization, I would just call culture, this is, do they share your values? Is there alignment there? Because otherwise you'll never be able to trust them. So you want one offload to them and then you always want to micromanage them. And then for process, I usually call that a skill fit. And the question there is, do they have the intellectual capacity to be able to develop the skill or do they already possess it? And that's the one that maybe the needle can be moved on right like you had mentioned they could maybe be trained, but some people are untrainable. They just don't have the intellectual capacity for that particular role. They just won't get there. [00:10:38] You can train and you'll just demoralize yourself, right? And then as then when you mentioned kind of people this is where I look at the personality fit. Are they the right personality for the role? Not everybody can be great or enjoy doing cold calling. Not everybody could be great or enjoy doing accounting, right? [00:10:57] And that means that they would love doing the role if they're the right personality fit, which means you don't have to motivate them. You don't have to try and push them to do it. And they, if they don't have that, they'll just never be great. And so I love this. Like it's always validating to see alignment when somebody's kind of graduated to this knowledge set on their own and see that, Hey, we both kind of arrived at a similar conclusion. [00:11:22] Kon: So, well, the truth is pretty universal and that's how we get there. We each discovered in our own way and application, but even with my company is called Fresh Biz Solutions and the the origin of the name and the philosophy behind that name is that I've worked, as I mentioned, in very diverse industries across continents, across countries, across boundaries. [00:11:45] And what I found is people are people. The needs are fairly universal. And so something, a process, an idea, a solution that works well in one industry, when you take it, look at it, dust it off, repurpose it, repackage it, it can work just as well in another industry. Why? Because you're dealing with people. [00:12:05] You're dealing with principles that are universal. And so, there is no need to reinvent the wheel. There is a need for us to find what works and continue to apply it. In different situations. [00:12:17] Jason: Absolutely. And you know, my personal sort of mission statement is to inspire others to love true principles. I love figuring out what works and sharing it with other people. [00:12:25] That's just fun for me. I would do that for free for fun. And yeah, so, so I get that. And yeah, there's, you know, a whole business book might be just written about one principle, you know, and there's that one nugget that you can pull out of it. But yeah if, you know, as I'm always seeking for those principles and those ideas, I'm then able to share and benefit others and it can be applied to a variety of different situations. [00:12:48] Yeah. Love that. So how do people go about doing this? It's like, usually entrepreneurs are very, you know, focused on just hiring based on as you said, need, desperation, competence. How do you graduate them through this? [00:13:03] Kon: So when we look at the process, I mean, we, when solopreneurs graduate, like you said, when you have, when you've been working on your own for a long time and you decide to bring on team members, one of the mistakes that we make is that we think that everybody is motivated the same way we are. Everybody sees the same vision that we do. [00:13:20] And that's just not the case. Yeah. We don't have that luxury. There's not enough people there that automatically will instinctively know what you're working on and really align themselves. Most of the time you have to do some connection of the dots for them. You have to explain to them why you're doing what you're doing and how they fit into this. [00:13:39] This is part of my engagement model that I talk about in my new book, The Engagement Blueprint. And the principles here are universal, whether it's one person or 1000 on your team. You can look at it and say the same thing. The way to understand this is that when you are leading a team, you're bringing people onto your team. [00:13:57] You're developing them. You're aligning them. What are you trying to do? You're trying to amplify the reach that you have as an individual. You're trying to get more done through your team, but through your team is the key because you need the voluntary contribution of these people. They need to want to do this. [00:14:13] Otherwise, it's a slog. It's a heavy lift to constantly micromanage people That's where the heavy processing comes in. You're chasing them around and the property trying to figure out where are they on where they supposed to? Be are they on their computer? Are they? responding to the needs? [00:14:29] How are they dealing with my clients? You're constantly living on edge and you're in fear and uncertainty all the time. My methodology is all about taking the uncertainty out of that and making sure that when you invest in your people, you know you're going to get a return on that investment. You know that basically they are an extension of you. [00:14:49] Now, the way to go about it is to understand that there are four key drivers of engagement for people. I mean, I've done my homework, I've spent almost two years researching the topic, talked to some pretty smart people across the globe, and pulled together 30 years of experience looking at this. And the four drivers start, first and foremost, with the need that we all have to feel valued. [00:15:10] When we are appreciated, we always give more than what is expected of us. So when you are looking at it, build your team around that principle. Show people that you value them. Don't just say, you know what, you get a paycheck, don't you? This is why I brought you on. Do your damn job. It's easy to say that. [00:15:28] Jason: Yeah, there's a lot of bosses that think because they grew up sort of in that culture and they, it's kind of the dinosaur boss that says, "well, I pay you, so just do your work," like it's very transactional. [00:15:40] Kon: Correct. And when it's transactional, you lose so much because people will only do up to a certain point and then you have to keep telling them what is part of that transaction. [00:15:49] So. When people are appreciated though, they will continue to find ways to support and help you and do more. When you realize that it's all about that discretionary effort, engagement is about discretionary effort, giving that little bit extra because you feel first and foremost valued. And the way you do that, I mean, here are some ideas that Our audience can go out and do right now. [00:16:13] First and foremost, think about how you can create an environment that is safe for your people. Physically, mentally, emotionally, psychologically. I mean, if you're in a situation where you have people out there physically doing work, they're climbing up to clear gutters to do certain things, make sure the environment is safe. [00:16:32] Set a protocol so people can feel safe. Emotionally, if you're in a meeting, make sure that people feel comfortable telling you the ugly truth sometimes, the information that you need to make decisions. If people feel like there'll be chastised or reprimanded for telling you the truth, those stops sharing that information with you, and you will lose opportunities there. [00:16:52] Make sure that people feel that you appreciate them or that they can bring their whole self to work because if they can bring their whole self to work, they'll bring their best self to work. And then ultimately, even if you only have five minutes a week to spend with each one of your people, make sure that those five minutes, you're present, give them your attention. [00:17:13] I mean, these are simple ways that when you ask somebody, "how are you doing?" You pause enough to get the answer to that. That tells people you value them and then say, thank you. You know what? I really appreciate the fact that you treat this property like it's your own, that you take care of our guests, that you take care of our clients, that you went above and beyond. [00:17:34] You'll get more of what you're looking for when you do that. So that's one key driver things that people can go out and do right now simple things [00:17:42] Jason: Yeah, I think yeah that first item you mentioned feeling valued or feeling appreciated It's interesting because what i've noticed is on a lot of DISC assessments, there's the values index and most entrepreneurs I think focus on things being transactional and focus on trying to motivate people through money because they mistakenly assume that everybody likes money. [00:18:01] And the economic score and a values index for most people is low except for entrepreneurs and salespeople typically. And if the economic score is low, that means they're more recognition motivated. So this is very much in alignment with the appreciation aspect, right? A lot of entrepreneurs are trying to throw money at people when they could save that money and just appreciate them and recognize them. [00:18:25] And they would get far more output. [00:18:27] Kon: But even with entrepreneurs and salespeople, Jason, I mean, look at us from this perspective: we all love being appreciated, but even with the money piece, if I'm driven towards money, it's rarely about the dollar bill itself. It's about what that represents for me. [00:18:41] And for entrepreneurs, sometimes it's a recognition of their arrival, their accomplishment. For some people, it's a representation of financial security that gives them the freedom, the life that they want. That's what you see. When you see all of these people advertising these solutions that produce money for people, what are they putting out there? [00:19:01] The big houses. The freedom, the lifestyle, the cars, all of that stuff. That's what that a big part of what that represents. It's never just about the money, but it's just as much for your entry level laborer in your property that's going around cleaning out things. For them, that money means security. [00:19:20] That means that I am a paycheck away from living on the street. And that's what you need to understand. What is driving? I mean, you mentioned the word motivating earlier, and it's important for our audience to understand that you cannot motivate another person. That is a falsehood. Motivation is an intrinsic process. [00:19:39] Psychologically, you cannot do that to somebody else. All you can do is create the right environment where people will feel self motivated. [00:19:49] Jason: Yeah. [00:19:50] Kon: This is the proverbial. You can lead a horse to water, but you can't make a drink unless it's thirsty. [00:19:55] Jason: Yeah. Yeah. I love that. You can lead a horse to water, but you can't make a drink. [00:20:00] But you can salt its oats, correct? Another phrase that I love is "whenever we fail to inspire, we always control." [00:20:08] Kon: Correct. And that's the part where you want to drive that you want to create the environment for anybody that's spent any time out there trying to go fishing. You realize that not every fish likes the same bait. [00:20:23] So you have to put the right bait out there to attract and inspire that fish to bite. And it's the same with your people. The job of a leader is to really set the course, give them a plan, give them the reason why, and the how becomes "this is how I want to motivate you." I want you to achieve your goals by helping me achieve our goals. [00:20:44] That's the second driver, connection. We are tribal creatures, Jason. Part of the reason why we all wear uniforms, for example, at a job, or the same t shirts, is because we want to belong to the same tribe. That builds bonds, camaraderie, connection to people. I mean, think about the last time you met somebody in a crowd that's from the same hometown, went to the same university, supports the same sports team. [00:21:08] I mean, you go to a stadium, there's 50, 000 people wearing the same jersey as you, and you feel connected to them. [00:21:13] Jason: Yeah. [00:21:13] Kon: And so people crave that. [00:21:15] Jason: I just went to one of those Texas Football games that at the university here and yeah, it's like, it's crazy. [00:21:22] Kon: Correct. So people want to feel part of a team. [00:21:26] And so in order to do that, use your team building skills. Make sure that people understand what it is that you're going after. What game are you playing? Are you playing football? Are you playing tennis? What are you playing? These are different games. Make sure that people understand what's the game, what's the values, how are we going to get there? [00:21:42] And then create that bond and respect between you and each team member while you're building the bonds between the team members themselves. And give people a path so they can see how they can achieve their aspirations by working with you and the team. We talked about that. If my goal is to make sure that I secure a paycheck because I'm financially insecure to pay my bills, or you know what, I have to support my kids, show me how to do that. [00:22:07] Show me how to get there. If my goal is to become the best salesperson in the region, show me how to do that. Because that way, when you align their goals and yours you can unleash huge energy and potential because people will be striving because it's a win win. They don't have to do your goals instead of theirs. [00:22:25] They don't have to sacrifice one for the other. That alignment really gives them permission to give their best. [00:22:32] Jason: Yeah, we're looking at the proverbial win, like if there isn't a win, it's win lose and either we're going to lose or they're going to lose. So correct. So this kind of speaks to their needing to be for connection. [00:22:42] There needs to be alignment in you know, mission. [00:22:45] Kon: Correct. And that's what you hire for. Back to your original question. If you find people that are aligned because this is what they want to do and you can show them how they can fulfill their personal mission by working with the team to achieve its mission. [00:22:59] That's where the win, that's where the secret sauce is. That alignment truly alleviates the need to micromanage because when they are confronted with a choice, they will make the right choice because their why is intact. They understand why they're doing something. It's easier for them to take that personal accountability for themselves and for the team. [00:23:19] Jason: A lot of business owners don't even know their why, which is why they're running into these sort of mistakes. [00:23:24] Kon: Correct. Again, because they are operating at a very tactical transactional level. They're not elevating to their higher self. I mean when you look at it, the people that achieve the greatest things are the ones that have a purpose behind them They are driven by that when you have purpose driven organizations They will always outperform the others the same way that engaged organizations when they harness that power from their team will always outperform their competitors by a lot i'm talking about 20 percent more in operating revenues. [00:23:56] I'm talking three times the profitability. I'm talking almost nine out of 10 people say "I have no reason to go anywhere else." So you're keeping your best and brightest and probably attracting your competitors' best and brightest. [00:24:09] Jason: Absolutely. I've seen a three times the output from a team if they align with the culture the personality and the values and you know, all that easily three times the output. And that's the biggest, one of the biggest profit levers in a business because the biggest expense in a business is the people and those all connected with people. [00:24:29] Kon: Correct. And when you start looking at that at that line item in your P and L. [00:24:33] As truly an investment, you're going to approach it very differently because you're going to be smart about where you put the money. I mean, it's the same way you wouldn't find a temporary solution to fix something in your buildings. You want to find a solution that makes sense, the best return on that investment. [00:24:48] And that's where, for example, you come in and you look at the productivity piece, which is the third driver. People want to know that they contribute, that they make a difference, Jason. I mean, the example that I give in my coaching and my training sessions on this topic is If I was to give you a team photo from a recent event that you were together with a group of people, what's the first thing that most of us would do, you think? [00:25:12] Jason: If you were to give a team photo, [00:25:14] Kon: if I was to give you a team photo that you were in of a recent event, you were there with your team. Let's say you're celebrating something and there's 15 of you on this, in this picture. What's the, one of the first things that you would do? I just handed you that picture. [00:25:27] Jason: I would look to see if everyone's happy. [00:25:31] Kon: Or even where you are, right? People want to know where they fit into this picture. [00:25:34] Jason: Oh yeah. If it's a new photo, I'd be like, I'd look at myself first. [00:25:37] Kon: Yeah. Right. Yeah. So most of us will take a look at that picture and say, Hey, where am I in this picture? And then look around and say, Oh, I can see Steve smiling. [00:25:44] I can see Mary over there. She looked like she was having a good time. All the men. Now we see where we fit into this bigger picture. It's the same thing for entrepreneurs. Show your people where they fit in. Show them that even the most menial task. Joe, thank you for cleaning up that mess over there. You know what, that represents the standard that we have here at the property. [00:26:04] When you did that, that made a big difference. Somebody passing by will look at us and know that we care about this property. They will care about it. That's contagious. And you know what, Billy last week tripped on a mess like that and now he's twisted his ankle and now he's out for three months and now you have to do his job as well. [00:26:21] So thank you for taking care of that. So nobody else got hurt. That tells people That even the most menial task has a purpose they can connect the dots when people feel like they can contribute in meaningful ways, they can be productive your systems your processes allow them to be productive back to our starting point. They will flourish. They want to make a difference. [00:26:43] You're going to spend time at work. Anyway, we spent what a third of our day typically at work at least unless you're an entrepreneur and then you're probably spending a lot more But the thing is are you making a difference? How are you impacting others when you can do that, that fuels you that makes a difference When I see the light bulb go on in my clients and the people that I coach the people that I teach, that is fuel to me. That fuels my passion about what I do. [00:27:10] And so knowing that I make a difference, knowing that people come back to me and say, you know what, I applied your technique, your system, what you recommended, what we discovered together, and it made a difference. That is power. That is a driver. And people want to know that they contribute. You see it in volunteers, Jason, all the time. [00:27:29] They're not doing it for the money. They're going out there because they believe in what they're doing, that what they're doing makes a difference. Get that volunteer spirit on your team. Get them excited about what they're doing, knowing that they can make a difference. That's power. [00:27:43] Jason: Yeah. It's amazing. You look at churches as a business, they have a lot of people just volunteering. You look at open source software initiatives. They have a lot of people that are working their day job, but their passion hobby is to contribute to this open source thing for free. You know? Exactly. [00:28:00] Kon: I spent recently 25 hours a week or more coaching kids soccer. [00:28:06] I didn't do it for the money. I did it because I wanted to see that passion. To me, I believed in what I was doing and I was making a difference. I teach girls, especially I coach girls. Why? Because I believe that when we can teach young women how to advocate for themselves, tap into their leadership abilities from a young age, and they know that they can perform well as individuals, as team members, as team leaders, they become better leaders tomorrow, and we need more of those leaders tomorrow. I'm working with the early generations now, so in the future I don't have to go in and try to change the mind of 40 year old executives [00:28:45] Jason: Right. Yeah. Yeah. Yeah. I mean, when they're young and they won't depart from it. Right. [00:28:51] Kon: Teach them those foundational pieces. [00:28:53] They become better. I mean, I have kids, I've won and lost games and tournaments and championships, but you know what the biggest reward for me is? When I have a kid coming back to me years later and say, coach, thank you. I still love the game because of you. And these are the things that I've accomplished because of the life skills that I learned playing on your team. [00:29:12] Yeah. That stuff that they pick up from you, I'm sure applies to everything. [00:29:18] Correct. And then finally, the last driver is people need to feel supported to learn and grow. Speaking of coaching and developing, I liken this Jason to the example of water. Water is a life source, right? Right. But a swamp is water, so is a river. [00:29:34] The difference between the two is the flow, is the is the movement. Nobody wants to be caught up in a swamp in their careers, in their jobs. Everybody wants a flowing river, and they want to know that there's a path, there's a career path for them, there's a way for them to grow. Even if, like you said, they might be limited by their own abilities to some extent, or their own desires, to some extent, show them how they can be the best in the current role that they're in. [00:30:01] Maybe they're not going to be promoted to the next general manager managing a hundred units, but maybe there's somebody who can teach and mentor a young person coming in to your business, and they can offer value through that. Maybe that becomes part of what they do. So there is room for everybody to continue to learn and grow. [00:30:18] Give them that opportunity. This is the train smart, the growth part where everybody has a sense of, I'm showing up to work and I'm a little bit better than I was yesterday, or that there's a clear career path because if they can't find the path in your business, they're going to try to find it somewhere else. [00:30:36] Jason: Sure. Yeah. Nobody wants to feel stuck or stagnant. And, you know, I think that's what our soul craves. Our soul craves growth. I think that I think a lot of people mistakenly, I think the point of, you know, Life of marriage of everything that people recommend that maybe you do is to be happy. I think the point I think happiness is a more mediocre goal than growth. [00:30:59] I think the point is growth. That doesn't always mean you're going to be happy, right? And I love your water analogy. I've heard a similar analogy before where it's like, which would you rather drink? The From the crazy wild raging river or the stagnant puddle in front of your house Right. And it's that sort of turbulence and challenge that purifies the water and that makes it a much safer environment to drink from. [00:31:26] Kon: Absolutely. And I mean, my, my first book was all about managing crisis and about managing sudden change. And even in that you realize that crisis presents opportunities on the flip side of it. Crisis is not all bad. Crisis means that, you know what? Hey, things are being shaken up big time unexpectedly, but who wouldn't want to be? I mean you think about crises over time I mean in 2008 prior to 2008 we didn't have you know Airbnb and uber eats or ubers in general you didn't have any of that stuff I mean, after the crisis of 2008, people got creative and they found new ways of dealing things, you know, sharing out rooms in their house, renting things out, short term rentals, looking at opportunities to replace cabs, using their cars smartly. [00:32:12] You look at the recent pandemic crisis. I mean, wouldn't you have liked to have stocks in some of these virtual meeting rooms, Zoom and others? Wouldn't that be great to have that beforehand because that was an opportunity all of a sudden everybody's gone virtual. So this is important for us to understand. [00:32:27] Growth comes sometimes through turbulence, through upheaval, you know, things change either as an evolution progressively, slowly, or as a revolution. [00:32:38] Jason: Yeah. Crisis equals opportunity. Correct. If that's your mindset, otherwise it equals something horrible. [00:32:45] Kon: I mean, there's a lot of entrepreneurs that aspire to the mantra, especially when they're in the DISC profile. [00:32:50] When you say about the D's, the dominant ones, you look at it and you say, if it ain't broke, break it. That's the mantra. Right. [00:32:58] Jason: Yeah. Yeah. Yeah. So, cool. So we've got four items feel valued, appreciated. Number one, these are the four key drivers, the drivers of revenue, performance, everything else. [00:33:09] Kon: Engagement and engagement leads to the performance. Right. [00:33:12] Jason: Okay. So we've got number one, feeling value. Number two, connection. Maybe we should stick all of our team members in the same t shirts. I don't know. And, you know, making them feel like a team. Make it feel like a soccer team. Maybe I don't know number three productivity, meaning they feel like they're contributing to something that contribution I think is something that entrepreneurs deeply crave and they want to feel like they have impact And then number four supported to learn and grow, [00:33:40] correct. [00:33:40] Kon: Yeah. For the four drivers. I mean, this is basically the 80 20 rule. When you can do those four things, that'll get you the majority of the way there to really create an engaged team and engaged workforce with you as a leader. I mean, think about it this way. Leaders contribute about 70 percent of the variance between an average team And a high performing team. [00:34:03] 70 percent of that difference comes from your leadership style. If you apply these simple four principles, these simple four drivers to your business, and you start engaging your people, you can transform your workplace to win in the marketplace. You're igniting the fire in your people without burning them out. [00:34:22] That's essential. [00:34:24] Jason: And if you have bad team members, but you have these four things, they're just not going to fit. They're not going to want to stick around. I mean, if everybody's feeling valued, there's connection that, you know, there's focus on making a difference and people are supported, learn and grow. [00:34:37] It's going to be obvious. Like there's going to be these B players that no matter how appreciated they are, they're just, or there's nothing to appreciate or that, you know, they don't want to be a team player. They don't care about the connection with other people. They aren't productive. They don't feel, they don't care if they're making a difference. [00:34:53] They just wanted like, kind of basically they want to complain about you, their boss and live for the weekend. Correct. And they are, and they don't care about growth. They're like, they're just showing up that it's going to be very obvious that they're not a culture fit. [00:35:06] Kon: And so that's where you look at it. [00:35:08] And now bringing a full circle back to your original piece of staffing. Now, you know, where your holes are now, you know, where the gaps are, and now, you know, what you're looking for. And then you can enlist the help of the rest of your team to bring them on board, to be part of this group, to really embrace your culture. [00:35:24] It's a lot easier once you get this in motion to be able to have this operate because it's a self sustaining organism. It's a community. I mean, one of the biggest things that I tell people in the last closing part of the book is I let them know that people think the grass is greener on the other side. [00:35:44] It's not. The grass is greener where you water it. Sure. So you need to take care of your patch of grass. You need to make sure that you apply these principles, and then that rest will take care of itself. The grass that's flourishing will crowd out the weeds. It'll take care of all of those different things. [00:36:03] Your people, through their own empowerment, they will see your business as their own, and they will start monitoring and managing this process with you. And for you, because that's the power of true engagement. Now you've got people that feel that personal accountability, that ownership, because they feel empowered. [00:36:20] Jason: Yeah. If the grass isn't green on your side of the fence and you're the business owner, the problem is you, this is a leadership factor. I had one of my mentors, he used to say to me, he said, he'd say, Jason, If you don't yet have the business of your dreams, it's because you're not yet the person that can run it yet. [00:36:39] And you know, that's good medicine, but a bitter pill to accept, you know, in moments for a lot of people. But yeah, I think Yeah, I think it's greener where you water it. And if you, if I love these four principles, if you can align your team around this, that creates a really good culture. [00:36:56] The environment then is safe. People are feeling appreciated. And then you're moving people eventually out of just this transactional leadership into moving them towards a transformational leadership that turns them into leaders. [00:37:11] Kon: Correct. Correct. Because you want leaders at all levels. I mean, great leaders don't create followers. They create more leaders. So you want to be able to empower people and set them in the right direction. You know, create those leaders at all levels of the organization and that way they all feel empowered to take ownership of, they see something that needs to be fixed. They fix it. They need somebody who's struggling. They're going to reach out. They need to communicate information. They will communicate that information because they feel empowered and they feel like leaders. And that's what leaders do. If you just have followers, if you just have people out there that are waiting for you to tell them what to do. [00:37:49] That's a lot of work. [00:37:50] Jason: Yeah. I think that's the challenge is when the way a solopreneur thinks, you know, they start hiring and they're not hiring usually based on what they need as a business or they're hiring based on what the business needs. And so eventually they have an entire team. Yeah. And their first initial team, usually I've noticed, is the wrong team. [00:38:11] They built a team around the wrong puzzle piece. They're showing up involved in wearing hats and doing things they don't really enjoy doing, and they built an entire team around that. And so by default, And the way I get them to realize this, I say, look, if you've got, if you're, you have an entire team and you are still wearing all the hats you don't enjoy wearing or involved in all the things you don't enjoy doing, then by default, you have to have the wrong team. [00:38:38] Kon: I would agree with that. Again, your job is not to sit here and do everybody else's job. The people that you bring onto your team should be willing to do their job and then start reaching at the next level to start taking on more because you've empowered them and you want them to grow. That's the big part of this. [00:38:54] It's a difference between leading a team and doing the work. Just like in even in an organization, but especially when you're an entrepreneur, the first thing that you're going to need to let go of when you start creating a team is the thing that probably got you there. All of the things that you did well, if you're the top performer on your team, you got a problem. [00:39:14] That's a big problem. You need to now start thinking of it as, I need to create a team of high performers as opposed to me being a high performer. And that's a very different thing for salespeople, for managers, for people that have done well in the past. They've done well and they've probably reached this level. [00:39:30] Either they got promoted to a job to the next level, or they started their own business with that mindset, but they have to stop competing with their people. They have to start teaching all of the good things that they've learned that made them successful. So they can now build the team around them. [00:39:47] There's a reason why from the famous Bulls team of the nineties. Why Michael Jordan, the best player potentially in history, is not a coach, as opposed to Steve Kerr, who was on his team and probably was a big player on the Bulls team, but an important one. Steve Kerr understood what it took to become successful. [00:40:08] He watched some of the best. He played with some of the best. He learned how to teach that. Michael worked hard, tirelessly, but at the same time. Steve had so many natural talents, things that came so naturally to him that those things were very difficult, if not impossible for him to teach. So, whereas Steve, with his limitations physically and his talent, understood how to take good players and make them great. [00:40:35] Jason: You know, I love this example. Michael Jordan, though, before he had the right system, was just a showboat. Before he had Phil Jackson, a good coach, before he had Scottie Pippen and the team that he had. That Phil Jackson built around Michael Jordan's abilities. He wasn't winning championships. [00:40:54] Kon: Correct. [00:40:55] Jason: It was just a showboat. [00:40:56] And this is, you know, a good analogy when we can take really good people and put them into the right, we create the right environment, the right system. We give them the right system. Then they become. Become rock stars. [00:41:08] Kon: Correct. And they shine in that. And you see that sometimes like you call them a system quarterback because they shine in that system. [00:41:15] And the thing is at the end of the day, what are you building? You're not building a place to showcase individuals per se. This is not even about the owner or the entrepreneur to some extent. That's not the vanity piece. You want a successful business. You want to be able to build that around people that can get things done for your clients so you can have success however you define success, whether it's the revenues, the profits, the customer satisfaction. [00:41:38] I mean, those are the three key drivers that all businesses are founded on. And then you look at that and you say, okay, It's not about me. And we've got big companies that went to the toilet because their CEOs thought it was all about them. And that's part of the problem. Part of the challenge, Jason, you look at it and say, okay, when did you start building a team? [00:41:56] It's about the team. It's about how are you performing as an organization? It doesn't matter how many followers I have on social media or how many likes I get on my posts, if my business is in the toilet. [00:42:08] Jason: Yeah. I think one of the challenges I see is that. In the beginning of the journey for entrepreneurs, is there a solopreneur, there's a lot of ego, and there's a lot of self belief they need in order to get started because there's a lot of difficulty, a lot of friction, the challenges that creates a hindrance in the future. [00:42:24] Because one of the initial things I noticed that a lot of solopreneurs believe when they start hiring is what I call the clone myth. They think I just need to clone myself. I need to go find somebody like me cause I'm so special and so adaptable and so important. I need to go find somebody like myself. [00:42:39] And then they wonder why this person maybe steals their clients and eventually starts their own business. Cause you know, they're, that if somebody's like, yeah, instead of finding people that are better than them, and this is kind of the next level, they don't think that people can be better than them. [00:42:54] And my goal is to hire people that are way better at me on all the things that I don't enjoy doing. That's not difficult to do if I don't enjoy doing it I'm, definitely not going to be the best at it and I can definitely find people that are better at it And then when we hire people and then we treat them transactionally, it's like here's a task you return a report and do it, our team members then don't feel safe as you talked about to make decisions. The safest thing is to abdicate all the thinking decision making to me because then they're not responsible for the outcome. [00:43:26] And so this, there's kind of this graduation of having to learn to let go of going from a transactional leadership system to a strategic or sort of planning system where they have outcomes and goals and we'll do whatever's required in order to achieve it by a deadline instead of just being told what to do because you're the smartest person in the room, so to speak. [00:43:47] Kon: Yeah, I mean a couple of things. Let's unpack that for a second if I may. First of all, I aspire to the idea that like you, you have masterminds, you have groups that you coach, you work with people in a group setting as well as one on one. If I find myself being the smartest person in a mastermind in a group, that's the wrong group for me to be in. [00:44:04] Jason: Yeah. Right. So that's the first thing of being in the group. That's one of the best benefits of being in a mastermind is being able to be around other people that excel in different areas, you know, over what you do. [00:44:18] Kon: Yeah. Correct. So that's number one. Number two, when you are constantly just telling your people what to do and you're asking them to delegate or you're taking ownership of all the thinking you are teaching learned helplessness. [00:44:31] You see it in parents of teenage kids. When you do all of the thinking for them and you just say, "fine, I'll just do it" or "clean up your room. You haven't cleaned it up to my expectations." Well, guess what? Why don't you explain the expectations and show them how to do it? [00:44:47] You cannot do that. There's a time and a place. [00:44:49] To be very directive with people when they're first learning a task, you want to basically be very highly directive with them. You want to show them step by step how to do that. And as they become more confident and capable, then you start letting go. It's like you take off the training wheels. When you're teaching a kid how to ride a bike, you're not all of a sudden going to stick them on this racing bike and just push them down the hill. [00:45:11] You want to progressively give them a chance to learn and grow from that. That's how you do with your people. Don't expect them all of a sudden to have mastered that. They're not going to be where you are. Show them progressively how to master each step. That takes time, but that's the job of a leader. [00:45:25] Most people look at why "I don't have time to do that." Well, what are you doing? Where are you spending your time? Because to me as a leader, that is your time. You brought these people on, you're paying them a salary. [00:45:36] Jason: How do people create this learned helplessness? Because people are doing it and they're kind of blind to it. [00:45:42] I would imagine. [00:45:43] Kon: Correct. Because they keep saying, well, I don't have time to stop and teach you this. Just give it to me. And when you add all of these things onto your plate, time after time, 30 minutes for this, two hours for that four hours for this one day for this, all of a sudden your plate is overflowing and you've taught everybody around you to sit around and wait for you to do it. [00:46:03] Yeah. Because yes, it might take you longer in the moment to teach somebody how to do that task, but that is compounding interest because the next time they'll do it more and more, they'll eventually get good at it. Perhaps even better than you at something, but the fact of the matter is that you are taking off that time over the course of time off your plate. [00:46:26] That's freeing you up to do the other things that you need to be doing. You cannot afford to try to be, again, the best player on your team. If you are, that's a problem. Why did you hire these people? [00:46:38] Jason: Yeah, it's like we need to trust them with outcomes and give them outcomes to achieve, goals to achieve, instead of just telling them what to do all the [00:46:47] Kon: time and giving them that. [00:46:47] Correct. That's the paradox. Most people want to measure outputs as opposed to outcomes. Yes, outputs have a place. How many hours did you spend on this? How many calls did you make? How many widgets did you produce? Yes, I get that part, but overall measure people's success based on outcomes, because maybe you care about effort, but most of us care about results in this business. [00:47:12] Jason: You know, this is one of the things when we coach clients on the operational side of things that we've noticed is that, and we have this formula for the ultimate job descriptions we call R docs, and one of the key sections that are usually missing from job descriptions is results. [00:47:27] This is, you know, they'll have the role of the responsibilities, but there's no methodology in this for prioritization, right? And we want to pay as business owners, we want to pay for outcomes. That's really what we want. We're desiring outcomes. We're desiring results. And so I think just clarity on helping our team members understand Why they're doing certain things and understanding why it matters and then understanding what are the outcomes or the results that we want? We get far better results, you know, not so surprisingly. [00:47:56] So, yeah, so be around others that exceed expectations, love the idea of learned helplessness. [00:48:04] Kon: Yeah. I mean, we condition our people to do certain things a certain way. I mean, we teach them how to do it and from our behaviors, the things we tolerate, the things we accept, the things that we focus on. All of that is sending clear messages to our team about what matters. [00:48:19] We, whether we realize it or not, we're constantly training them and educating them based on the way that we behave. They're going to respond to that. That's what people do. That's what happens in a system. They're going to look at the leader and say, Oh, What kind of mood is he or she in today? I mean, where's he going with this? [00:48:35] And the more unpredictable you are from that, the more people are not feeling safe in this. And again, that comes back to when they know that they can bring you issues and you're not going to fly off the handle when they know that you know what, Hey, you're going to sit there and listen to them. You're going to appreciate what they're saying. [00:48:51] Even if you don't like the message and thank them for the courage to share that with you, you know, good news, bad news doesn't get better with time. And so you want to know these things ahead of time, you want to find ways and then teach them how to solve problems so they can come to you with potential solutions. [00:49:07] Hey boss, this is what I'm thinking. This is what happened. These are the options that I'm thinking. Which way do you think we should go? Let's talk about that. Why do you think we should go this way? Why do you think we should go that way? Again, teach your people, treat them a certain way. I treated my kids, even my entry level kids, even my recreational teams. [00:49:25] I've won championships. Why? Because I treated them as champions before they even won a damn thing. Because I held them to that standard. Treat your team like champions and they will perform that way. Even if they're not the most talented. That's the thing you condition them to do. You create that culture, Jason. [00:49:42] Jason: You know, a lot of things you're touching on just now really speak to the point of empathy and just being empathetic and you know, caring about people and caring about their situation, caring about what they want and figuring out their motives and it seems like, you know, the highest performing teams are not the teams that have the most KPIs or the most metrics. [00:50:02] It's, there's been studies that say it's that there's the most empathy involved. So it's difficult, I think, for business owners to be empathetic though, sometimes. [00:50:12] Kon: Well, what is empathy? Empathy? We talk about empathy as an emotional intelligence skill. We talk about empathy as our ability to be aware and understand where somebody else is coming from, where they're going, how they're approaching things, how they're processing things. [00:50:26] It's a it's a way to understand and acknowledge others' behaviors, feelings, et cetera. That's a capacity that we have as leaders, as emotionally intelligent leaders to be able to do. That's key. But to me, empathy unto itself in a business environment, especially or a high performance environment is only half of the equation. [00:50:46] Because to me, empathy needs to be paired up with tough love. I want to understand where you're coming from, but I also want to make sure that we set clear expectations through my understanding of what you can produce and what you're willing to produce. I can set clear expectations and boundaries, so we're both safe from that. [00:51:05] I look at back when I was, for example, working with people during The COVID days when we were all stuck and all of a sudden we're all doing virtual teams, or even now in a hybrid environment where we're operating that. That's one of the biggest challenges a lot of leaders have because they don't know how to manage teams when they're not in front of them. [00:51:21] If I can't see the whites of your eyes, how am I going to know you're working? I have that with a lot of my clients. They struggle with that. [00:51:28] And to me, it's all about the leadership paradox. And one of the paradox elements that I teach is this empathy and tough love. I need to be empathetic with the fact that somebody is working in a very different situation. [00:51:42] Not everybody has a home office like I do, or you do. People sometimes have to work at their kitchen tables. They've got kids, school aged kids that they're trying to be a business person. They're trying to be a teacher at home. They're trying to be a short order cook. They're trying to take care of an aging parent in the background. [00:51:59] And guess what? They may have to pick things up at 10 o'clock at night after they put the kids to bed to try to cram the rest of the work that they didn't get finished during the day To me it's important as an empathetic leader to understand their situation and their plight, but on the other hand I need to protect them through tough love and say look, let's focus on the things that you can do the most important elements. Here are the priorities. If you get nothing else done, I want you to do one two three things this week. When you do them is up to you. I'm understanding your situation, but these are the three things that we need to agree to get done. That now allows me to pair empathy with tough love and that paradox creates a powerful synthesis that now I am leading from an effective way. [00:52:42] Jason: Yeah, I love the idea of tough love because you know tough love is two two words here, right tough and love and if we're tough, if we're just like shoving leadership at them without empathy, then it's cruel, right? They're going to perceive it as cruel. And if we showcase love and empathy, but we don't showcase any leadership, or any toughness or direction for them, then we're almost keeping them in their mediocrity. [00:53:09] Kon: Because with the tough love piece, again, you're setting those firmer boundaries, the expectations, the clear expectations, but you're doing it from a place of caring for them, caring for the team and caring for everything that you're trying to accomplish. That's the part of it. It needs to be that. [00:53:25] And sometimes as a leader, you're going to have to make those difficult decisions or have those difficult conversations with people and see what you can do. You're trying to manage people from where you think they should be. Try managing them from where they truly are. I've had very talented young people that are coming up and I see them as rock stars and the world is their oyster. [00:53:45] But guess what? Something changes in their lives. The priority, a health issue, an ailing parent, a new kid in the family, their priorities change just because I want to promote them and give them more responsibility, they may not be in a position to accept that responsibility. And it's important for us to really understand that because if I burn that person out or force them to make a choice, I put them in a big difficult situation and then I will lose that person. [00:54:11] Again, make sure that you understand how to harness that power and work with people. [00:54:17] Jason: We need to know our people and we need to care about them. Well, Kon, this has been really enjoyable. I love your ideas. I love your frameworks that you shared with us today. [00:54:25] You had mentioned your business is Fresh Biz Solutions and you have a book, The Engagement Blueprint. Maybe in closing, you could just tell us like, what are they going to find? What was this book and how can they get in touch with you and any closing words? [00:54:40] Kon: Thank you. I appreciate that. Well, the book is basically A distillation of 30 years of talent management and team building experience. [00:54:49] And in that book, I've spent a couple of years researching what is it that truly drives this level of engagement from people? How can we harness that? How can we build the kind of workplace that we all want to go to, that we all want to be part of? A place where we can raise the level of commitment and performance with our team members and really get the best out of them. [00:55:10] It includes some of my key frameworks, the things that we talked about. Earlier today, it includes my performance framework and the four elements of what I do for my clients. Building competence, building commitment, building teamwork and building systems and how that fits into the four drivers of engagement that we talked about. [00:55:28] So there's a path and pattern and a method to the madness. I've had the opportunity to interview some wonderful leaders, global leaders that have had broad teams, broad, different industries, different circumstances, but people that I have tremendous respect for, and they've all shared their information. [00:55:45] I've got case studies in the book from places where I've applied this, so it's not just my theory or things that I hope will work. I've showed people how this has actually worked in the real world, and they can take those in practical ways and apply them immediately with them. If people want to reach out to me, if the people are ready to work together, if I can support them in their efforts, they can reach out to me either by going to my website, fresh biz, B I Z solutions with an S at the end. com. And they can find a lot of wonderful information there, including a free engagement assessment so they can immediately see how their team is performing, where their strengths are, or they can reach out to me and connect through LinkedIn. That's where I normally play on my social media there. I have posts and newsletters there that come out weekly, and they can find me there under Coach Kon. [00:56:34] Coach Kon with a K, because it's hard to get people to trust you when you spell Kon with a C. [00:56:40] Jason: There you go. Yeah, probably true. All right. Coach Kon. Great to have you here on the show. Thanks for hanging out with us on the DoorGrow show. Appreciate you being here. [00:56:49] Kon: Thank you, my friend. [00:56:50] Jason: All right. So for those of you that enjoy the show, you know, check out his website, freshbizsolutions. com. And if you are a property management business owner and entrepreneur, and you're struggling with adding doors, getting your systems in place. We would love to support you and see if we might be a fit. Reach out to us at DoorGrow.Com. And if you would like to get into a community, join our free Facebook group by going to DoorGrowclub.Com. We reject 60 to 70 percent of the people that apply to join that group. You have to be a property management business owner. So make sure you answer the question. And it's a great community you get access to our podcast episodes and everything else goes into there And we'll give you some free gifts for joining as well. [00:57:33] They can help your business And until next time, to our mutual growth, everyone. I hope you crush it. Bye, everyone. [00:57:39] you just listened to the #DoorGrowShow. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrowClub. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead content, social direct mail, and they still struggle to grow! [00:58:06] At DoorGrow, we solve your biggest challenge: getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today's episode on our blog doorgrow.com, and to get notified of future events and news subscribe to our newsletter at doorgrow.com/subscribe. Until next time, take what you learn and start DoorGrow Hacking your business and your life.

Dec 18, 2024 • 32min

DGS 277: Unlocking Team Potential: The Keys to Engagement, Resilience, and High Performance

Dec 11, 2024 • 56min

DGS 276: Navigating Success: Faith, Real Estate, and Entrepreneurship

As entrepreneurs, we have the ability to make a difference in the world and in those we serve by aligning our In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Ryan Pineda, real estate investing expert and author of The Wealthy Way to talk about real estate, business, and faith. You’ll Learn [01:34] Getting Started in Entrepreneurship [08:07] Faith and Business [17:16] Having Impact as a Business Owner [29:50] You are What You Consume [45:35] Don’t Wait to do the Work Tweetables ”There's no more efficient business model for positively changing the world than business.” “ When you start becoming process-driven more than results-driven, your life changes.” “ We should expect things to be hard and worth it.” “ You are what you consume in all areas of life.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Jason: There's so much wisdom in there and if you can at least just be willing to extract wisdom wherever you can find it, then you're not an idiot And so at least start there, everybody listening, just look for wisdom, be a seeker of wisdom and look for the things that are better and higher. [00:00:16] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow property manager. [00:00:34] DoorGrow property managers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:54] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. [00:01:13] Now let's get into the show. [00:01:17] So my guest today, I am honored to hang out with Ryan Pineda. Ryan, welcome to the show. [00:01:22] Ryan: Hey, happy to be here. Good to see you. [00:01:25] Jason: So Ryan, I'd love to kick things off by getting into your background of how you kind of got into this journey of entrepreneurship. But before we do that, your company's called Wealthy Investor, right? [00:01:36] Yep. And you've worked with a lot of real estate investors. My target audience listening to the show are usually the vehicle or the support mechanism for a lot of investors. I think the audience would be interested in hearing a little bit about how you got kind of started into entrepreneurism first of all, and then maybe how you got into real estate. [00:01:57] Ryan: Yeah, I'll give the quick story. You know, I never wanted to get into real estate or entrepreneurship. I was a baseball player growing up and that was all I wanted to do. I was grateful and thankful that I was able to actually do that. You know, I ended up getting drafted by the Oakland A's and got to play professional baseball for eight years. [00:02:15] But, I didn't get paid much in the minor leagues. I never made it to the bigs. I was making 1200 bucks a month. And so I had to make money elsewhere. And that's what led me in entrepreneurship. You know, I got my real estate license in 2010. Yep. And, you know, so I've been in the game for about 15 years now. [00:02:32] And, you know, I've seen a lot. You know, started as an agent and hated it. My mom was actually a property manager. I didn't tell you that. So, I watched her do that for a little bit while being an agent as well. So she was an agent herself, but you know, watching her, I had no desire to be an agent or do anything in real estate because when I got in in 2010, she had just lost everything. [00:02:53] You know, and she's like, you need to get like a safe job. You need to get something that has a salary and a pension. That was literally her advice. Well, and I was like, yeah, maybe, I don't know. Hopefully this baseball thing works out. But while I'm playing, I can't get that. So I'm going to have to do something. [00:03:11] So anyways, I become an agent. Hate it. Do it for a few years. Ended up getting into other weird things. I started flipping couches. I was a substitute teacher. I was just doing anything that could make a buck on the side. And then eventually that led to flipping houses in 2015. [00:03:27] And that was when I, for the first time, started to make some real money. And yeah, I mean, by my third year, I had made, you know, I became a millionaire after year three, flipping houses. And it was just like, wow, this is crazy. And since then I flipped, you know, I think almost 600, 700 homes. And. You know, I've bought rentals. [00:03:47] I own apartment buildings through our syndication. You know, we've coached people, like you said, with wealthy investor. We've coached thousands of students and held really big events. You know, I've started another subsidiary businesses for real estate investors. You know, we have a lead generation company called Lead Kitchen where we help them get leads for sellers. [00:04:05] We have, you know, I had a tax firm, you know, I've kind of done almost everything you can imagine in the real estate world, but [00:04:10] Jason: Yeah, that's a lot. So I'm curious you said your mom was a property manager and she gave you the advice It was kind of like maybe steer clear of this stuff. [00:04:19] What does your mom think now about everything? [00:04:22] Ryan: You know what? She's still always hyper cautious so, you know, I retired my parents in 2019 I bought him a house bought him all the cars and everything and my dad actually started working for me in 2018 as a project manager. So he would oversee a lot of our flips and even to this day, he still does it. [00:04:42] Not cause he has to, because he's just like, well, if you're going to, you know, pay for us, I might as well like earn it, you know, and he just wants to support and whatever. So, You know, my dad understands the game. My mom though, obviously she's seen the results, but she's still always hyper cautious. [00:04:57] And so, she doesn't think I need to get a job now, but she does think a lot of times the big risk I take, I shouldn't be taking. [00:05:05] Jason: Yeah. Looking back, when do you see in hindsight that there were clues that you were maybe destined to be an entrepreneur? Maybe even doing baseball. [00:05:16] Ryan: Yeah. I look back in hindsight, even as a kid and I was always buying and selling and thinking about money. Like I started an eBay account when I was like 12 years old. I remember. You know, buying stuff and bidding on stuff and getting good deals on eBay. And then I remember I was selling Pokemon cards and Yu Gi Oh cards, you know, in middle school and stuff. [00:05:37] And it's just like, You know, the signs were always there. And then even I was always attracted to just making money myself. So like I was good at poker, you know, I won poker tournaments and I played online and I made money that way. And so in hindsight, it was always very clear. I was never going to have a job. [00:05:53] Really the only true job I ever had was playing baseball. And even then it's like, yeah, there's not really a way to be an entrepreneur. I mean, you kind of are you're in charge of your career and how well you want to do and like how well you want to train and. And so, yeah, even in that sense, baseball is kind of in that same vein. [00:06:12] Jason: Yeah. So I'm sure even to get as far as you got in baseball, there was a lot of drive involved and a lot of effort involved, even though there wasn't a lot of pay, it sounds like. [00:06:25] Ryan: Yeah, I think yeah, for me, like, I had to learn how to like win, you know, at the end of the day, losing is not an option, right? [00:06:33] It's a zero sum game in sports. One person wins, one person loses, you know, for the pitcher to succeed, you must get out. And so, dude, I'm like, I'm going to just figure out how to win. I'm competitive. And so I think competitiveness has always fueled me. It's different in business now because I understand the games that we play. [00:06:52] It's like, you know, We both can have good podcasts. We both can win in business. You don't need to lose for me to win. But that doesn't mean I'm still not competitive. [00:07:00] Jason: Sure. Yeah. I'm sure in the different industries that you have businesses that you focus on, you have competitors and you probably want to win. [00:07:09] Ryan: I don't want to lose. [00:07:11] Jason: Right. I want to be the best. I think that's true of most entrepreneurs. There's this drive or, this bite to win. You know, I remember early on, I think some of my first clues as to that I might be an entrepreneur is I was into music. And I remember in college, I was going around door to door pre selling CDs so that I could fund doing an album. [00:07:31] And yet I still at the time was thinking I've got to get a degree to get some sort of job to rise the corporate ladder. And I had no clue that entrepreneurism was like a path at the time. So it's interesting and Entrepreneurism sort of found me In that I needed a way to not be doing a nine to five job to be able to take care of kids because I ended up as a single father right and divorced and like went through all this stuff. [00:07:57] And so I was like, all right, what can I do? And so I sometimes joke that my kids turned me into an entrepreneur. It was just what needed to be done, but there were always clues before, right? So you know, one of the things that you've talked about a lot, I've noticed on your social media, on podcasts is you're very faith forward. [00:08:15] Like you're very comfortable talking about your faith and like the things that kind of motivate you and drive you. And you're involved in some charitable sort of, you know, businesses or charitable entities or organizations as well. How does faith sort of play into all of this when it comes to business for you? [00:08:33] Ryan: Well, you know, I grew up in the church. So, you know, for those who don't know, I'm a Christian. And you know, I grew up in a baptist church and you know, faith was always a part of my life. And I felt like for the most part, I did things the way God wanted me to. You know, I didn't really rebel and go crazy in college, got married young. [00:08:51] You know, I've always tried to put God first and everything. And You know, I think in the last couple of years, God was just pushing me to get even more deep in faith and more bold and to really embrace the spiritual and supernatural side of faith because I was always a very theologically sound person. [00:09:11] And you know, I've read the Bible many times, and, you know, I spent a lot of time, like I said, in church and serving and other things, but you just realize in everything in life, especially with faith, that there's so little that you actually know, and you know, as I've grown in my faith, I've learned to hear from God better. [00:09:29] And tune out all the noise of everything else going out in life, right? I mean, there's so many distractions in life. There's your business, there's social media, there's your kids, your family, you know, the recession, the election, it's like distraction. I think that's Satan's biggest, yeah, that's Satan's biggest tool is to distract you from the truth. [00:09:49] And so the truth was God wanted me to get more bold and to really use my platform for him, not for me. And, you know, with that, I became convicted to just really go all in because I mean, one thing I guess people would notice about my career too, is like, there's no really lukewarmness, you know, when I go all in on something. [00:10:09] It's like, yo, if we're going to throw an event, it's going to be crazy. If we're going to start this, we're going on a blitz. And so I said, you know what, we need to start something for Christian entrepreneurs and Christian business people. And so, you know, I created Wealthy Kingdom last year and you know, we're a nonprofit and, you know, we have three goals. [00:10:27] Well, I shouldn't say three goals. The one goal, the mission is to bring the kingdom to the marketplace. And what I mean by that is so many entrepreneurs just think it's the church's job to, you know, go get people saved and to go disciple people. And it's like, yeah, you know, just invite them to church on Sunday. [00:10:44] It's like, no, our job, every Christian has this goal or mission. You know, Jesus tells us right before he left, he said that the mission here is you need to go make disciples of all nations. We all have that same mission. And it's like, it's not to make the most money. It's not to do the thing that you love. [00:11:05] Like, Jesus never said do the thing that you love. Like that's another big lie that, you know, people have been told. [00:11:12] Jason: Jesus didn't even do what he loved necessarily. Like to a degree, he said, I don't even do my own will. Yeah. He does the will of him who sent me. Right. He's like, I'm not even doing my own will. [00:11:22] And so if that's a model, then maybe it's not about just selfishly doing our own will all the time. [00:11:29] Ryan: Absolutely should not. Our will, as we grow should be more aligned with the father's will. And that's what sanctification is. So anyways, to, to long story short. God called us to go be disciples where we're at. [00:11:42] We don't like, we need to go make disciples of all nations right now. That's in our job, in our career, in our business, at an event, whatever. And so I took that to heart. So we started you know, looking at everything that we currently do. And we said, well, let's do it for the King. And so I said, all right, well, let's get a kingdom based community. [00:12:01] And so, you know, we started an online community because that's something we currently do in business. It's like, well, let's get one kingdom based. And so we have that it's completely free. Anyone can join it. Then I said, let's throw events. We throw a lot of events. Why are we not throwing kingdom events? [00:12:14] And so we started throwing big events for the kingdom. And in fact, in my secular events, I just started throwing worship services and pastors in the middle of the event without even telling anyone. Because I'm like, look, this might be the only time they ever hear the good news in their entire life. [00:12:31] And, you know, whatever they might like it, they might not like it, but I don't really care. They need to hear it. And so we started incorporating faith into our events. You know, and then the last thing was really just discipling the current believers because I'm all about the lost. I want to get the lost at the events. [00:12:50] With our content, with our community, but also too, what about the people who are already saved? Well, we need to disciple them and make them better. And so we started running Bible studies all across the country. And I think we're close to a hundred, actually across the world right now, that meet every single week in people's offices, in their homes. [00:13:07] And we all go through the same studies together in these Bible studies, across as a body. And it's really cool. So, yeah, we're trying to attack it from a lot of different angles. [00:13:18] Jason: It's a lot to organize. [00:13:20] Ryan: Oh, yeah. But here's the thing, right? It's weird because I just said, Hey, don't do your will. Do God's will. [00:13:26] Right. But on the same hand, God gave us all talents, abilities and different life experiences. And so, you know, he calls us to use those to do his will and it's like all right god gave me a lot of influence online. Why am I not making videos and content, you know helping people understand what that means? [00:13:47] God gave me the ability to throw massive events. We threw wealth con every quarter a thousand plus people every quarter for years. Why am I not throwing massive events for the kingdom? God gave me the ability to organize communities and groups and all these things. Why am I not organizing and using my administrative gifts to do that? And it's like it's all the same thing, and they're all the same gifts and they're all the same skill sets, but on one hand you're putting him first and on the other hand you're putting yourself first [00:14:16] Jason: Yeah, I love the idea of you know positively impacting the world I think business a lot of people don't realize I think business really there's no more efficient business model for positively changing the world than business, right? [00:14:31] I don't think charities don't function as well like businesses. There's an exchange of value And if there's value like behind it and there's a mission and a purpose behind it Then even the team members the employees everybody Are more lit up and excited and so business is a very efficient business model and you know, one of my past mentors, Alex Charfen, and he would say something to the effect of like entrepreneurs are the people that have changed the world throughout history. [00:14:57] They're the people that kind of think differently. And you know, you mentioned the word disciple like several times and I love the scripture where it's like, how do you know who's a disciple, right? And it's by this shall men know, right? You're my disciple. If you have loved one towards another and I think you know this spreading this message of like sharing true principles Which I think is what makes scripture, right? [00:15:20] It's that there's true principles that can be applied to things that are useful and I think a really good business book will have maybe one key principle it teaches, but then you take a book like the bible and it's just full of lots of different instances of principles that these levers that you can apply to various situations in your life or in decision making. [00:15:39] And you know, that's always been sort of my purpose, I feel is to bring principles to people and to share principles of truth to others, because I feel like that's the easiest lever to impact people's mindset or change their lives is to bring some truth or light or some true principles that they can apply, especially if it's facilitating more love or more kindness. [00:16:01] And there's so many different things different principles that apply in business in order to figure things out like related hiring related to you know running an efficient business [00:16:11] Ryan: How do you know like a non profit is a business right? I mean, it's a non profit. [00:16:15] Jason: Yeah, it is. It is a business. Yeah. [00:16:17] Ryan: A church is a business technically based on its designation, Wealthy Kingdom is a business. [00:16:22] It's a nonprofit, right? I mean, in many cases, well, I shouldn't say this because every nonprofit's different, but like for me, I make literally nothing from it. You know, I do it out of a, you know, I just want to do it. Now we have employees, we have staff, we have marketing, we have event costs, we got to pay for all this stuff. [00:16:38] Right. And so we got to figure out, man, how do we use the resources we have in the best way possible? Well, it's the same thing we ask ourself every day in business. We have a limited amount of labor, a limited amount of capital, a limited amount of time. What do we do, you know, to make the most of it? So it's all the same. [00:16:57] And I think too, right, you don't even have to have a nonprofit for this to be the example, right? This is just simply the idea of stewardship. You know, God talks a lot about stewardship and it's like, well. I've given y'all different varying degrees of talent. I've put y'all in different places. Y'all are going to be judged accordingly based on how you used your talent. [00:17:16] And I think that, well, I know that 1, 000, and a lot of Christians don't realize this. A lot of Christians, so, for all the Christians on the show, this is going to hopefully convict you, okay? A lot of people think that when you get saved, that's the end of the journey. Yeah, when literally that is like they've arrived they're done. [00:17:39] You just started! Great! [00:17:41] Jason: Yeah. [00:17:41] Ryan: Now guess what you your whole rest of your life now actually begins and so many people like, God tells us that hey, guess what? Once you're saved, you know, there's a new judgment now. Because before it was like, all right, what happens in eternity, right? You're going to be in heaven. [00:17:58] You're going to be in hell. That's like the salvation question, but then there's this next question about judgment and stewardship and what you did with what he gave you because Somebody like myself and you will be judged more harshly than other christians and people are like, what does that mean? [00:18:18] Well, it means that if he gave you more resource and he even says if you're a teacher and you cause other people to stumble, you are going to be judged significantly more harshly than others. And so I take that super serious because I'm like, all right, yeah, I'm saved. I'm not worried about that, but man, I better do everything in my power to be a great steward and to understand if I have influence and I'm teaching people, I know exactly what I'm saying. [00:18:44] Jason: Yeah, it's much like the Parable of the Talents, you know, the worst was like to try and bury it and hide it, hide the money. The person that did the best with the money that he trusted with the most money, like, made twice as much money, like, he increased it significantly, right? [00:19:00] Ryan: And he was also given the person's talent that, who buried his talent. [00:19:04] Jason: Exactly. He's like, I'm going to take it away from you because you don't know how to use this or how to deal with it. And so I think there's a nice summation of business in that for us, like where much is given, much is required and yeah, I've got a little bit of an audience. [00:19:18] You've got a little bit of an audience as well, right? We've got these audiences and people are listening, people pay attention to what we're doing And you know, we have a ripple effect. And I have a ripple effect through my clients who have a ripple effect through all the families that they support, the investors, the team members that they have. And that's significant and to me, that's exciting. Like, that's what motivates me to do what I do. [00:19:43] That's inspiring. But yeah, I could see that some people would maybe it would convict them. Maybe they would feel maybe they feel a little ashamed if they thought about it, man, you know, the energy I'm putting out into the world and in the universe here, isn't the ripple that I really feel is the best ripple I could create. [00:19:59] Ryan: Well, the other part, too, is obviously we have ripples here on Earth, but, you know, there are ripples for eternity based on our decisions for the people we help and everything else, and, you know, the Bible talks about how, you know, you store up your treasures in heaven, and if you read, you know, a lot of Christians also don't know this, they think that Heaven is this place where everybody's equal and, you know, we're all in the same thing. [00:20:25] No, it's actually not like there's hierarchies in heaven there. Like it's clear when the disciples are talking to Jesus and they're like, man, dude, I want to sit on your right hand. He's like, you don't even know what you're asking for. And. you know, they're clearly trying to be in that inner circle after this too. [00:20:43] And, you know, you could read all about it. There's hierarchy with demons. There's hierarchy with angels. Hierarchy is going to be in heaven. It's already there. And it's like, you know, you got a lot of investors on this podcast who are like, Oh man, I got to invest for the future. I got to get my net worth here. [00:21:01] I got to get my cashflow here. I got to. And it's like, we're investing trying to build for the future of this life. And once you truly understand that this life is so short in the span of eternity, you start thinking very differently. And you're like, well, I would rather invest for eternity. And actually, we just read this book in our Wealthy Kingdom group. [00:21:21] It's called Driven by Eternity by John Bevere. It's a great, one of the most convicting books I've ever read. But, he goes, alright. He's like, I learned this in math. Anything divided by infinity is infinity. And it's like, eternity is infinity, right? But if you were to try and even just, finitely say it with our brains, let's just say the next 24 hours, we're going to dictate the next thousand years of your reward here on earth, right? [00:21:48] How you spent the next 24 hours would dictate what reward you got for the next thousand years. You'd be like, that's insane, right? That doesn't seem right. That, you know, this is going to be [00:22:00] Jason: proportionately skewed. To this moment. Yeah, it's- [00:22:04] Ryan: that's not even close to infinity. [00:22:07] Jason: Yeah. [00:22:08] Ryan: We spend 100 years here on this earth thinking we have all this time. In the scheme of infinity, it's worse than way where it could be 24 hours to 10, 000 years to a million years, a billion years. It's still not infinity. And yeah, people just don't, they don't think about it because it's so hard to grasp. But it's like I wish and this is why god has you know kind of got me more vocal about it. [00:22:33] So we're talking about it now But it's like I want investors because I'm an investor right now, you know, like I'm always looking for the best investment I'm always looking for the best use of my time, but I want people to start thinking about man, Invest for eternity. That's way longer than this! Your retirement is way shorter than infinity and eternity. [00:22:54] Jason: Though, could Jesus be a house flipper in the eternities? Because he says in my father's house, there's many mansions, right? And he said, I'm going to prepare something for you guys. And so I think what you're talking about is maybe we should be paying a little less attention maybe to just our real estate assets and our investing here and maybe do some heavenly real estate investing. [00:23:17] Ryan: I'm being 1, 000, that's 1, 000 percent what I'm saying. And it's changed my mindset so much in the last year that I could care less about my net worth. I could care less about how many properties I own. I could care less about any of it. Because eternity is so much greater. [00:23:36] Jason: So some people might be saying, Ryan, come on. [00:23:38] You're wealthy now. You run Wealthy Investor. You've got money. So it's easy for you to say that. What would you say to the naysayers? [00:23:46] Ryan: I would say that I've had a certain level of contentness, no matter how much money I had. I made 1200 bucks my entire 20s a month. Okay. So like, I understand what it is to have nothing. [00:23:57] And you know, people always make an excuse, right? It's like, I got three kids and a wife, five, five and under, man, I got a special needs son. I spend a lot of time with my kids. And it's like, well, you know, that's cause you, everybody's default is that's cause you have money or this or that. [00:24:14] It's like, no, all these things were built with nothing. They were all built simultaneously. It wasn't that, oh, this came after that. It's like, no, they were all built in the same construct. So people just need to realize it's just an excuse. It's a cop out. Right. And the other part too, is it's just a fact of not trusting what the Bible says. [00:24:33] So if you're not Christian- [00:24:34] Jason: which essentially is just not trusting God, [00:24:37] Ryan: Yeah, and if you're not Christian and you don't believe it, that's one thing. But if you are a Christian, you cannot say that you are a Christian and then claim that. It is a lie. And it's like, if you read Matthew 6:33, seek first his kingdom and his righteousness, then everything else will be added to you. [00:24:54] And so this is where it comes into play of like, if I'm seeking those eternal rewards, everything else will be added to me. Now, does that mean I'm going to be a hundred millionaire billionaire own all these prop-? No, but I do know I'm going to be just fine here on earth. Like, I don't have to worry about that. [00:25:11] Like I'll be taken care of. It'll be added to me. So I just trust that promise. [00:25:17] Jason: Yeah. I think I've always just trusted, even when money was tight, I've always trusted in my ability to figure things out and that God's going to take care of me. I just, I bought [00:25:27] Ryan: money's been tight for me many times after I've been rich. [00:25:30] Jason: Yeah. Yeah. [00:25:31] Ryan: Like so many times every business owner every you know, Elon Musk, dude I mean the richest man in the world, right? This guy struggles with money like, you know Yeah, dude, he had to buy Twitter for 50 billion dollars he didn't have 50 billion dollars just laying around It was like the last hour to figure out how to go buy that thing. You know, they tell the story of how he invested all of his, like, 300 million he got from PayPal into Tesla and SpaceX and they were going to both go bankrupt and not make it. [00:26:01] Yeah. So, you know, I guess it all just is, like, it comes back to this idea that people think that there's a certain amount of wealth that prevents you from, you know, ever having to work again. And that's not true. It's just not true. Like, it can all be taken from you instantly. [00:26:16] Jason: So, here's a thought I have that I think might convict, as you say, you know, Christians or just other people that claim to believe in God. [00:26:24] Is one thing I've noticed is you know, especially among, I guess, poor christians or people that have money issues is that I've noticed this action of cursing reality while claiming to love god. It's like oh well this sucks and this and they're kind of they're negative about everything showing up in reality and my favorite name for God in a lot of instances is reality because he says I am what is I am the truth he's the ultimate and reality always wins God always ultimately wins and I don't think it's fair for a christian to claim, I'm like so like faithful to god yet I'm going to curse my reality and complain about reality and complain about how everything is and complain about my family and my spouse and my job and the world and everything else. And there's such a difference I think in people that are at odds with reality which reality will always win. Reality doesn't lie reality is what is and those that are actually in alignment with reality, and align their will to god. [00:27:29] What do you think of that? [00:27:30] Ryan: Yeah, I mean look god has been here way before us and here's another thing. I tell people I'm just like, all right, look, you know Even if you're not a Christian, right? I think majority of people believe there is something after this life. People believe there is, you know, some supernatural thing. [00:27:47] Most people would believe in the afterlife and whatever. And then, you know, almost everyone agrees there was nothing and then there was something right. And we would call this the creation of the world. But you know, my belief is, you know, It's based on the Bible, and the Bible tells us that there was a supernatural world well before this physical world you know, God talks about there was angels, there was all these things happening well before he created the earth, and the earth is going to pass away, and then, you know, You know, it's going to be back to how it was. [00:28:16] And you know, it's like, and you know, there's going to be a new heaven, new earth, all these things, but my point with that is God was always, that's just the best he has always been. He will always will be. He will always like he's past, present, future. He's just all present. And you know, The other part I struggle with a lot of Christians is they just don't understand the power that they have. [00:28:44] You know, they walk in weakness. And in reality, it's like, Do you realize, an axe, Jesus said or not an axe, but in the Gospels, and then it happened, an axe. He said, look it's good that I'm leaving you, because you're going to get something far better than just me being here with you physically. You're going to get the Helper, and then an axe, they receive the Holy Spirit, literally God living within them, inside of them. [00:29:08] And it's like, you have literally the same God that has always been here, that created you, that created this world living inside of you, and you're worried? What would you ever be worried about? You know, just think like back to just metaphors, you know, would you ever be worried if like, you know financially if you had just like all this money just with you at all times? [00:29:31] No, you wouldn't be worried financially. Would you be worried for your physical safety if you had the most elite killers as bodyguards around you at all times? No, you wouldn't be worried about your safety. You know, like, we have something so much better than all of those things, and we're worried. [00:29:46] We think we can't do things. We don't trust. [00:29:50] Jason: So this is a good question. Let's bring this back to entrepreneurism. How can people, maybe they don't believe in God, maybe they, they do, but how do they bring themselves, do you feel, and how do you do this? How do you bring yourself in alignment with this greater power for those that maybe can just believe that or towards the universe or the God that created it? [00:30:12] How do we start to get ourselves in alignment? So we know we're on the right path. [00:30:15] Ryan: Well, this doesn't apply to just God. But this is just everything in life, right? You are what you consume. So if I consume junk food and crap, then, you know, I'm going to be fat and my energy will suck and all those things, right? [00:30:30] Or like for another example, right? If I consume the news all day, 24 seven, right? I'm probably going to be a very skeptical, not trusting person. I'm going to have biases, all these things. Yeah. If I consume entrepreneur content all day and I watch all these guys I'm probably just going to be thinking about making money 24 seven, right? [00:30:48] You are what you consume in all areas of life and you know, you are the average of the five people you hang around with all of these things are a form of just what you consume And so if you want to become more like jesus you have to consume and get around people that are like Jesus. And so, you know, what does that look like? [00:31:05] Well, it looks like reading your Bible every day. It looks like praying every day. It looks like hanging around, you know, other Christians who are walking the walk. It looks like going to church on Sundays. It looks like listening to sermons, listening to worship music. You know, you just have to immerse yourself in it and consume it. And that's how you're going to become more aligned. It's crazy because like, I'll tell you this, and this could sound extreme to people, but it's like, you start to realize the rest of the things in the world that are deception, right? It's like, I used to not think rap music and things were like bad. [00:31:38] You know, I used to listen to gangster rap all the time, man. I love Tupac and all these guys. And then you start to just like, you know, they call me little Ryan. You know, you look, you listen to the lyrics, you know, from a different point of view and you're like, Oh my gosh, this is not good. This is crazy that I listened to this when I was a kid, I should not have been listening to this. [00:31:59] Right. Because you start to get convicted if you watch porn, it's like you're going to start looking at your wife a different way because you're just you're consuming the wrong things. Yeah. Yeah, and even little things start to convict you too. It's like, for the first time ever, we didn't celebrate Halloween this year. [00:32:15] Because I just became convicted that you know, its origins are demonic. And it's like, you just watch all of this stuff with it. And it's like, yeah, definitely none of this glorifies God. If it doesn't glorify God, why would I do it? You know? And it's like it glorifies demons and, you know, all of these dark things, it's like, that doesn't seem proper. [00:32:39] Jason: Yeah, like, you know, it's kind of that balance of how to be in the world, but not of the world, right? Like Jesus was hanging out with publicans and sinners and he was around people, but he also wasn't like just doing everything that they were doing. And so, yeah, I think that's an interesting concept. [00:32:53] I like, though, what you said about. And that wasn't even where my head was going, when I asked the question, but I love that you said like look at the people that you're choosing to be around. There's a consumption there and There's this book called the Dark Side of the Light Chasers it's by Debbie Ford and it's interesting because she talks about in it that we each have this golden side and we also have this dark side to us and the golden side Is the side of ourselves that we see reflected in others that we of the people that we look up to. And there's different people that kind of trigger that in us. [00:33:25] Some people, for example, like look at Donald Trump, very polarizing figure. Some people look at him and are very triggered and their dark side is triggered. They see a narcissist, they see all these negative attributes and then there's some that look at him and they're like, Oh, he's an entrepreneur or he's strong or he's masculine or whatever. [00:33:42] Right? And they look at the golden side. And I think what we see in other people and the people we choose to be around, we want to choose to be around people that we perceive as having a light. Somebody that has something that we want and attributes that we want to become more like. And I think choosing to do that, especially in choosing mentors, is important. [00:34:01] Because you're going to ultimately become a little bit more like them. And that doesn't mean every mentor that I choose is, like, ahead of me in every key area of life. But if they're at least in the area a little bit ahead of me in success in the area I'm getting coaching from then I'm going to absorb that but I'm careful not to take on everything else and to be discerning and to use discernment. [00:34:23] I think it's important like you said to be around people that you perceive as being a high caliber or people that you believe are moving towards greater light. [00:34:33] Ryan: I agree with all of it. [00:34:36] Jason: Love that. All right. So Ryan, what if somebody is listening to this and we talked a lot about like kind of faith, God, religion, stuff like this, and somebody who's like, okay, maybe I'm willing to entertain the idea that God exists. [00:34:54] Maybe Jesus is somebody I should like figure out, what would you say is a good first step for those people? [00:35:02] Ryan: Well, you know, obviously like the Bible is the truth, right? That's God's revelation to us. And so a lot of people are like, well, I don't even know where to start with the Bible. I would say step one buy a study Bible. [00:35:13] So I would just go on Amazon. I would just, I would get an IV study Bible. It's very simple. So that way it has you know, just notes on the side for you to help you understand what it's saying and different questions. And so, you know, I have a study Bible right here. So this is, you know, maybe you can find this one on Amazon. [00:35:31] This is called the Quest Study Bible. Now, this Bible is like 15 years old. So maybe this one, they don't make this one anymore. But actually, I know they do make a version of it. It's not called the Quest Study Bible anymore, but just look at the NIV Study Bible. And I would start in Matthew. [00:35:44] That is the very beginning of the New Testament. I would just start in Matthew and read it all the way through. So, unlike other books where you start at the very beginning. You're going to start about two thirds of the way through in Matthew and just trust me, it'll make sense. So that would be step one. [00:35:58] Step two, I would say, you know, obviously you want to get plugged into a local church. That, that's a lot harder for somebody who doesn't know anything. So here's what I would advise is join us at Wealthy Kingdom. So it's wealthykingdom.Com. Everything's free. You can be a part of the community and you can get plugged into a Bible study with other entrepreneurs in your area or virtually. So that's going to be your best place to really build connections because you're going to also be around other people who understand the actual life that you live right now. And they're open. We have lots of non believers in our Bible studies who are there to learn, man. [00:36:34] They're like, look, I'm here to learn. I don't know. I don't believe. I don't even know what you believe, but I'm here to learn. And so we, we love those types of people. So I would, those would be the two steps I do because I don't know everybody here listening is listening to different things. So I don't know what local church you should go to or anything. [00:36:52] So come join us virtually. And then you're probably going to meet people in Wealthy Kingdom that are in your area, especially the local Bible study. And they're going to know what local church for you to go to. [00:37:02] Jason: Got it. You know, this is maybe a controversial hot take of, mine But I feel like a lot of people get so caught up in trying even among christians or non christians trying to prove whether the bible and everything in it is factual history or not It's like facts and data. [00:37:19] They're trying to prove it and I think both sides miss sight of the most important elements, which is are there true principles that are applicable? Can you apply these things to your life? Are they useful tools? And I think that's the real measure of a principle, whether it's true or not, is you try it out. [00:37:38] You test this, try this on in your life and see if the fruit is good. See if it gives you positive results. Does it give you positive results to believe these things? Or does it cause, you know, does it take you in the opposite direction? Do you feel like you're moving towards something higher? Or is it taking you backwards? [00:37:57] Ryan: Yeah, there's biblical truth to that. You know, there was a reason Jesus performed miracles, you know, like a lot of people, a lot of people are like, well, why? Right? He could have just said all the things he said, hey, you know, don't steal. You know, follow the Ten Commandments. Love your neighbor. [00:38:13] Everybody can agree with those things. But it's like, yo. I'm going to make this person the lord of my life, which he was asking them to do, to believe that he's the son of God, to believe and give their entire life to him. It's like, well, dude, you better show me something else if you want me to commit to that degree. [00:38:31] And you know, that's why he performed signs and wonders to show them that, hey, look, I am the one. And You know, it's true, right? Like, that's why he did it. And that's why all of the disciples you know, were killed for preaching it well after he was gone, because they saw it, they believed, and they knew that the reward, you know, was going to be great eternally, right? [00:38:52] Look, Jesus says it to Doubting Thomas too, when he returns, right? A lot of the disciples believe, they're like, Oh dude, like he's back. And then Thomas is like, I ain't believing until I see him. Until I see the holes in his body. And so Jesus comes back and he's like, Look, Thomas, feel the hole, right? [00:39:08] Shows him the hole in his hands. And he's like, blessed are those who believe without seeing. [00:39:12] Their faith is stronger, but still, it's all good that you needed to see to believe. Like, it's all good. And so. There are going to be people who listen to this and they're like, I believe all this makes sense. [00:39:26] And then there are going to be those who say no, I need to see the fruit. I need to see why I should believe. And in fact, I still believe miracles happen today. I've seen them with my own hands. I've prayed for miracles that cannot be explained other than they were miraculous. And you know, with that, it's like both happen. [00:39:43] Jason: I think that I think if we're really created in the image of God,. Then I think that is a clue that we might be a lot more powerful than we realize and you know there's even evidence that the placebo effect is getting stronger as time goes on. So like as they do drug testing and stuff like this drugs have to pass a certain test that they're stronger than placebo. The challenge is drugs are having a harder and harder time showing that they're stronger than placebo because the placebo effect is actually getting stronger. And I think that humanity worked our consciousness is raising a bit. [00:40:19] I think that people are realizing that we are creators, that we are more powerful than we give ourselves credit. And, you know, Jesus says, if you have faith, like a grain of a mustard seed, you could like move a mountain or something. Right. And so I think that I think there is something to, you know, this idea that we can create this positive future or alter our reality or alter things real time, like people's physical health or blessing people or different things. I do think that miracles can occur and there's evidence of it happening all the time. And I think in religion, see, I grew up Mormon. And I'm a very ultra conservative. [00:41:00] I was a Mormon missionary for two years and then eventually left it. I didn't even try alcohol until I was over 30. And I'm the only one in my family that, that left. I'm the black sheep and I'm the oldest of five boys. So, sorry mom, sorry dad. [00:41:14] Ryan: I'm not happy with you. [00:41:15] Jason: They still love me, but I think one of the things that I, and I'm grateful for all that I learned, like we, we did, I did a lot of religious study growing up and I was the one that just kept digging until I took my way out of it, I guess. [00:41:26] Ryan: Mormon apologetics is a tough thing to defend. [00:41:30] Jason: Yeah. So I think you know, there's a lot of people think that they need to sell some sort of gospel or good news of, Jesus or the christian church by convincing people their life is going to suddenly be magical or better and that's not always true, and I don't think that's the whole point is that you don't magically make everything about your external circumstances in your life better, but I think being more in alignment with god and being more connected allows you this greater strength to weather what's happening. [00:42:02] I mean if you look at what happened to Peter or any of the apostles, like they suffered horrible deaths. I don't know that their life magically became more amazing because they followed Jesus, but they had that conviction and they knew truth. And I think in a lot of instances, becoming Christian or believing in Jesus or following his principles may make your life in some instances, more challenging, you know, maybe there's more fiery darts thrown at you by the adversary, for example, but I do believe that there's some sort of there's some sort of power and confidence that comes with knowing that your personal life and will is in alignment with God wants for you. [00:42:45] Like you're following that calling and that knowing within, and there's a strength that comes from that, that nobody else can shake. It doesn't matter like what your parents are saying to you. It doesn't matter what your spouse maybe is concerned about. It doesn't matter if you know, you're doing what is right, then you're willing to just let the consequences follow. [00:43:03] And that's different than just looking for this better life or a mansion here on earth instead of a mansion in heaven. [00:43:10] Ryan: Yeah, and you know, Jesus said hey you got to pick up your cross and follow me. It's like picking up your cross literally means dying to your old self and giving your all to Jesus And you know somebody's like oh, but like I got to say bye and to my dad and I gotta bury and he's no. [00:43:27] No, this has nothing to do with your current family. This is about you and me You know, whether or not you're going to follow. And you know, I've met many Mormon, ex Mormons, Jews, Muslims, people who have given their life to Jesus. And you know, it's tough because there's so many family dynamics that go on to it. [00:43:46] And it's like, it ain't easy. And I feel for those people, cause that, that's very hard. But I also am a believer that, you know, through your faith and through, you know, those who make that commitment, they have the chance to impact their families. So much more and they can be sanctified through them. [00:44:02] Jason: Yeah, I mean I had a meeting with the mastermind this morning and we were talking about distractions And we were all these they're all men and we're all sharing like what's distracting us and what's holding us you know back from the things we should be doing and you know and I was thinking about you know, just how can I be a better father? [00:44:21] How can I be a better partner, a better spouse? How can it be a better business leader? And at the stage I'm at now, it's just more discipline. It's less distractions. And it's all like cutting out all of the fat and the little things that are so easily taking us. And that's kind of what you led us into here in the beginning. [00:44:39] You know, what do you, what would you say to those that are just, they're trying to run their business, they're dealing with a lot of distractions, which is common for entrepreneurs. We see shiny objects everywhere. How do they get focused and how they start, how did they start listening to that inner voice that connects them with the divine so they can start making the right moves? [00:45:00] Ryan: Well, I think it's very simple, right? You just make God the focus. You just have to trust that if you make him the focus. Everything else will fall into place. And then it goes back to Matthew 6, 33, seek first the kingdom and his righteousness and everything else will be added to you. And that's faith. [00:45:18] That's faith in a nutshell, because you'll be like, well, don't understand the fires that I have, Ryan. You don't understand the drama and the problems. My kids are doing this, my relationship with my wife sucks. Like I got to focus over there in order to fix. You know, well, before I can go worry about God. [00:45:35] I mean, that's like the biggest thing I hear all the time too. It's like, well, I. Once I get my life right, then I'll start going to church. I'm like, no, you can't get your life right. That's why Jesus paid the price, because you can't. It's the same funny thing I hear when people are like- [00:45:49] Jason: it's like saying once I get abs, I'll stop eating candy bars. [00:45:53] Ryan: Yeah, well, I was going to use a health example too where I hear this actually from people because I was in sports for so long Hey, I'm going to get in shape first, then I'm going to go get a trainer and start you know, because I'm not ready to go train with them like, that's too hard. I got to like get in shape first and I'm like, dude. [00:46:09] No, that's why you need a trainer like no, And yeah, it's the same thing with faith. It's like if you follow god and you seek his ways I mean just like you've been saying from a practical standpoint. If you follow what the Bible says, your relationship with your wife will get better. Like, you're just going to be a better leader, you're going to serve her, you're going to be different. [00:46:27] Your relationship with your kids will get better. The relationship with your employees will get better. The way you act in business will be better. You know? And it doesn't mean that it's going to be easy. I didn't say it was going to be easy. I just said, it's going to get better. And you know, I've had, yeah. And I had, I've had so many difficult situations in business, you know, lost millions, investors pissed, customers pissed, lawsuits. [00:46:53] I've dealt with everything you could imagine in business. And guess what? Every time I've been able to get through it and it's because of my faith and I didn't know how I would get through it. I didn't know what the outcome would be. I didn't know how I would solve it. But I can tell you I slept pretty good throughout all of it because I just knew God would take care of it some way somehow. [00:47:16] Jason: You knew it would be figured out and you felt like you had somebody on your side that's pretty powerful. [00:47:21] Ryan: I mean, God promises to be on my side. [00:47:23] Jason: Yeah. [00:47:24] Ryan: You know, Romans 8, 28 says that, you know, he works all things for my good, for those who believe. [00:47:30] Jason: Even the tough stuff. [00:47:32] Ryan: All things, not some things. [00:47:34] Jason: Whom God loves, he chastens. Despise not the chastening of the Lord, right? So may not necessarily be easy, but yeah, it'll be worth it. [00:47:41] Ryan: Don't expect anything to be easy. [00:47:43] Jason: Right. I think we go into it, we should expect things to be hard and worth it. And I think when we're, it's kind of like the old stoic adage, you know, hard choices, easy life. [00:47:53] Easy choices, hard life. We all know people that they're focused on ease. They're focused on trying to have comfort They're focused on how do I how do I avoid doing stuff? I just want to relax. I just want my weekend I just want time and I think as i've grown into adulthood and you know focus more on stepping more into my masculinity. [00:48:13] I've realized that you know, nobody's coming to save us, except maybe Jesus, right? Nobody's coming to do it for us. There's a level of work that's expected and we need to get beyond always seeking comfort because comfort is a deceptive and alluring sort of drug and we need to be willing to put in the work put in the effort and focus and put in that discipline and then life gets a lot easier overall Like life gets a lot better overall when we're disciplined. Disciplined people don't cheat on their spouses. [00:48:47] Disciplined people like, you know, take care of their kids and spend time with them on the weekend. Disciplined people you know, focus and take care of their health so they have less health issues. They're putting their own oxygen mask on first, so to speak, so they can take care of others, right? [00:49:02] And that's it. That's discipline. And I think that's important. Well, Ryan we're about out of time. I really appreciate you coming on the show. This has been I think inspiring conversation. It's got my brain sort of running in a bunch of different directions thinking about, you know, how can I be better and how can I evolve as a human? [00:49:19] What would you like to say in your final words to those listening to this podcast and maybe how they can get in touch with you or your various businesses. [00:49:30] Ryan: Yeah, I think you know, as far as getting in touch with me, that's easy. You can just go on social media, search Ryan Pineda, wherever. [00:49:37] So that part's easy. I would say the final thing to leave him with, I mean, we've talked a lot about faith and eternity and everything else. And that's usually the final thing I leave on podcasts because I don't depending on where the conversation goes, right? You know, I'll always draw it back to faith. [00:49:51] So I would just say that, man, I mean, like, look there's a common theme for what we're saying. It's like, life's going to be hard one way or the other, you know, you're going to go through tough times. You are going to have uncertainty. You're not going to know if things are going to work out or not the way that you're hoping. [00:50:08] You know, One thing I know for sure is, and this will apply for both ways, not just faith, but also business and faith. When you start becoming process driven more than results driven, your life changes. Because you're never going to be up and down with the result. You're always just trusting the process. [00:50:28] And so, you know, baseball, we had to learn this every day. It's like, I don't know who's pitching tomorrow. I don't know. Like, I just got to trust my routine, my process, and then I'm doing the right things every day. And if I follow that, I know I'm going to get the best result that I possibly can get. In the long run, and I think you were referencing that when it comes to, Hey, you know what? [00:50:46] Even if you don't believe these biblical principles are going to change your life, that's a form of trusting the process. And if you do, you know, you'll end up getting better results just overall, whether you believe or not, and you just follow that process. And then, you know, I would say even to take it a step further, it's like, man, if you trust that he is the creator of this world and he has promised to take care of you then that's a process to choose to have faith and trust that's the case, to trust that his plan is better than your plan. And it's not easy because we all want control. We all want certainty. That's, you know, that's our human nature. [00:51:21] That's why we're trying to get financially free. That's why we're trying to you know, get enough cash flow and I teach on these things like I get it. But there's a better plan. And you know, if you just trust the process every day of following him, he will make your path straight, you know? And so I've seen that in my own life. [00:51:42] I'll tell you this. I never thought I'd be a podcaster, an events guy, a social media guy. I never thought that was going to be the thing, but. I felt like God was calling me down that path, and here we are. And I don't know where he's going to call me the next 10 years. I don't have a 10 year plan. I don't have any of that, and I don't care. [00:51:59] All I'm trying to do is whatever God's calling me to do at this moment, and I want to be flexible to his will, and be very careful not to just insert my will. And that's it, right? [00:52:10] Jason: Yeah, appreciate it. You know, appreciate you coming on the show. I think, I agree. I think you know, even if you, For some reason don't want to be christian you don't you don't you're opposed for some reason. [00:52:23] Some people are just like opposed to the bible, just look at the bible through the lens of what are the principles that have made this book one of the greatest books of all time? Why has it stood out? Why has it stood the test of time? Why do so many people look to it for wisdom and for insight? There's so much wisdom in there and if you can at least just be willing to extract wisdom wherever you can find it, then you're not an idiot And so at least start there, everybody listening, just look for wisdom, be a seeker of wisdom and look for the things that are better and higher. [00:52:53] And that's going to eventually lead you to better and higher things and help you to weather the storm. And you can tell Ryan has, you know, he has this confidence that comes from knowing it's not all reliant on him. He trusts that there's something greater than him that's going to give him a source of power or ideas or decision making or guide his paths and to not have that for those of you listening must be terrifying. It must feel a little bit scary to just not have nothing else above you to reach up to. And so there is a god. There's somebody reach up to, go ahead and test it out. [00:53:29] My way of aligning towards God is to sit, read things that I feel like lead me closer to something better and higher. That could be scripture, whatever, or to meditate on something, but then to think, how can I align my will with that? What is that voice inside? What is that calling telling me to do and take those actions and do it. [00:53:47] If you don't take those actions, listen to it, that voice will get quieter. But if you start to listen to that voice and take those actions, it's going to get more and more clear to the point where you have that confidence to go out and make decisions. So I think that's a good ending note here. [00:54:01] So Ryan this is a very different podcast episode than we've ever done here on the DoorGrow show. So there we go. I like it. The most impactful one though. I appreciate you inspiring us to get into faith and chat about that. All right. And And that'll be it for today's show until next time everybody to our mutual growth If you are struggling within your property management business to figure out how to figure out what you need to do next in your business operationally or how to add doors, reach out to us. We'd love to support you. Check us out at doorgrow. com and that's it. Bye everyone. [00:54:33] you just listened to the #DoorGrowShow. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrowClub. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead content, social direct mail, and they still struggle to grow! [00:54:59] At DoorGrow, we solve your biggest challenge: getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today's episode on our blog doorgrow.com, and to get notified of future events and news subscribe to our newsletter at doorgrow.com/subscribe. Until next time, take what you learn and start DoorGrow Hacking your business and your life.

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